Summary
Overview
Work History
Education
Skills
Awards & Honors
Certification
Languages
Timeline
Generic

Isabella Valdes

Miami,USA

Summary

Adaptable professional with strong communication and customer service skills. Experienced in handling inquiries, supporting diverse individuals with empathy, and managing tasks in dynamic environments. Bilingual (Spanish) and tech-savvy, eager to support Aira’s mission of enhancing accessibility for visually impaired individuals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Intern

CIMAS/NOAA
05.2025 - Current
  • Conducted field and laboratory research on reef-building corals in the Port of Miami, including bleaching interventions, reproductive studies, coral husbandry, and genetic analysis for resilience and restoration efforts.
  • Communicated scientific findings to peers and mentors in clear, accessible language.
  • Balanced multiple tasks across research, care, and data analysis, demonstrating focus and adaptability in dynamic environments.

Founder & Small Business Owner

Crochet by Bella
Miami, Florida
05.2020 - Current
  • Delivered personalized customer service by managing inquiries, processing orders, and ensuring high satisfaction with handmade products.
  • Handmade, high-quality crochet products with precision and care, ensuring customer satisfaction and repeat business.
  • Promoted business through online platforms and student vendor markets at Miami Dade College.
  • Oversaw daily operations, including inventory management, marketing, and quality control.

Aquarium Assistant

Miami Aquariums
01.2025 - 05.2025
  • Maintained freshwater and saltwater aquariums through cleaning, fish care, and inventory management.
  • Assisted visitors with inquiries, providing clear explanations and excellent customer service.
  • Demonstrated strong active listening skills to address visitor needs.

Research Intern

FIU Shark Research
Miami, Florida
05.2024 - 12.2024
  • Assisted in fieldwork, catching and releasing sharks for sampling, showing patience and professionalism under pressure.
  • Recorded and organized data from sample analysis, reinforcing precision and digital literacy.
  • Supported researchers by conveying complex information clearly and effectively.

Government Affairs Director

Student Government Association
10.2023 - 03.2024
  • Organized and managed Legislative Committee meetings and initiatives.
  • Coordinated numerous activity hours on campus, adeptly delegating responsibilities among committee members and club affiliates.
  • Actively contributed to club endeavors.

President, Psychology Honor Society

John A. Ferguson Senior High
Miami, Texas
08.2022 - 06.2023
  • Communicated monthly psychology topics, including disability awareness and accessibility issues, to club members, practicing clear, empathetic, and educational guidance.
  • Delegated responsibilities to officers to ensure smooth event execution and member engagement.
  • Built partnerships with faculty and community organizations to organize service projects and philanthropic efforts.
  • Maintained financial and organizational records with accuracy.

Artist/Team Member

KGT Crochet Business
01.2021 - 01.2022
  • Crafted handmade crochet tops with attention to quality and detail, ensuring high standards of workmanship.
  • Assisted customers with orders and ensured satisfaction by delivering high-quality, handmade products.
  • Handled shipping logistics and customer inquiries with professionalism and attention to detail.

Education

Bachelor of Science - Marine Biology

Florida International University
Miami, FL

Associate of Arts - Biology

Miami Dade Honors College
Miami, FL, USA
04-2025

High School Diploma -

John A. Ferguson Senior High School
Miami, FL, USA
06-2023

Skills

  • Empathetic communication
  • Active listening
  • Customer service
  • Leadership
  • Collaboration
  • Organization
  • Detail-oriented
  • Adaptability
  • Event planning
  • Data entry
  • Tech literacy (video conferencing, remote tools)

Awards & Honors

  • Miami-Dade College Dean’s List, 2023-2024
  • iCED Bronze Civic Action Award, 2024
  • Honors College Fellows Award, 2023
  • Superintendent’s Diploma of Distinction, 2023
  • Florida Gold Seal of Biliteracy, 2023

Certification

  • Microsoft Word, Excel, PowerPoint – Certified via iCBE CGS 1060C Computer Competency
  • CPR/BLS Certified

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Intern

CIMAS/NOAA
05.2025 - Current

Aquarium Assistant

Miami Aquariums
01.2025 - 05.2025

Research Intern

FIU Shark Research
05.2024 - 12.2024

Government Affairs Director

Student Government Association
10.2023 - 03.2024

President, Psychology Honor Society

John A. Ferguson Senior High
08.2022 - 06.2023

Artist/Team Member

KGT Crochet Business
01.2021 - 01.2022

Founder & Small Business Owner

Crochet by Bella
05.2020 - Current

Bachelor of Science - Marine Biology

Florida International University

Associate of Arts - Biology

Miami Dade Honors College

High School Diploma -

John A. Ferguson Senior High School

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