Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
References
Timeline
Generic

Isabella Vasquez

Houston,TX

Summary

Outgoing community college student pursuing flexible full-time employment with weekend and holiday shift options. Willing to learn to train anything needed to get the job done. Energetic and reliable worker with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Member

Chick-fil-A
Houston, TX
04.2019 - 01.2024
  • Served food and beverages to guests and immediately remedied issues with orders.
  • Maintained clean and orderly appearance throughout front of house and dining area.
  • Collaborated with other team members to deliver timely service of items.
  • Greeted guests, answered questions, and recommended menu items to increase profits.
  • Satisfied guests by topping off drinks and offering condiments, napkins, and other items.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high guest satisfaction by resolving problems with knowledgeable and friendly service.

Team Member

El Pollo Loco
Houston, TX
02.2019 - 04.2019
  • Provided quality customer service with a friendly attitude.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Assisted in taking customer orders and providing recommendations.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.

Education

Bachelor's degree - General Studies

San Jacinto Community College
02.2024

High school diploma -

Humble High School
05.2020

Skills

  • POS
  • Food Preparation
  • Cashiering
  • Food Service
  • Customer Service
  • Organizing Work Stations
  • Clear Communication
  • Order Preparation
  • Complex Problem-Solving
  • Collaboration and Teamwork
  • Money Handling
  • Complaint Resolution

Certification

Food Handler Certification since 04/2019

Awards

  • Hospitality With Heart Award, 03/2019, Awarded by the General Manager El Pollo Loco at the time. It was described as "For having the biggest smile and genuinely welcoming our customers and family into our home!".
  • Employee of the Month, 11/2019, at Chick-fil-A.
  • Remarkable Future Scholarship, 04/2022, by Chick-fil-A and it granted me $1,000 to get enrolled at San Jacinto Community College.

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Team Member

Chick-fil-A
04.2019 - 01.2024

Team Member

El Pollo Loco
02.2019 - 04.2019

Bachelor's degree - General Studies

San Jacinto Community College

High school diploma -

Humble High School

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