Isabella Vasquez
Pecos,TX
Summary
Results-driven management professional with strong focus on team collaboration and achieving outcomes. Skilled in conflict resolution, operational oversight, and adapting to changing needs. Known for reliability, leadership, and effective communication, driving team success and operational efficiency.
Experienced with team leadership, customer service, and operational management. Utilizes strong problem-solving skills to maintain high standards and address issues promptly. Track record of fostering collaborative environment, ensuring efficient and effective operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager on Duty
The Man Cave
02.2025 - Current
- Supervised daily operations, ensuring high service standards and customer satisfaction.
- Trained and mentored team members to enhance performance and productivity.
- Implemented efficient scheduling practices to optimize staff coverage during peak hours.
- Resolved customer complaints swiftly, maintaining positive guest experiences.
- Input all inventory on alcoholic beverages, tobacco products, and food.
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
Bartender
Freddie’s Icehouse
06.2021 - 12.2024
- Worked in a team-oriented, high-volume, fast-paced, guest-centric environment to provide an Exceptionally Distinctive Guest Experience by:
- Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant
- Helping guests be aware of and choose menu items, taking orders and making guests feel taken care of during their visit
- Keeping the bar stocked and clean while always providing friendly and attentive service
- Adhering to company standards for serving alcoholic beverages
- Assisting in tasks to ensure a stocked, sanitized and safe restaurant
Server/Bartender
Alpine Lodge
01.2018 - 11.2024
- Ensured the guest dining experience was enjoyable, well-timed, and pleasant.
- Provided a professional and inviting attitude when interacting with guests and employees.
- Helped the guest select menu items by thoroughly going over the food and bar menus, recommending cocktails, suggesting courses, explaining chef’s features, in accordance with the food and beverage training.
- Thoroughly answered all food and beverage preparation questions.
- Ensured managers were aware of any special accommodations, such as specific food allergies prior to reporting it to the kitchen.
- Maintained the cleanliness of tables and dining area around guests and completing opening, running, and closing side work related to job duties.
Probation Clerk
US Federal Court
06.2018 - 08.2018
- Provided administrative support to the Adult Probation Supervisor and Adult Probation Counselors to include calendaring, document preparation, and client assistance.
- Monitored a high caseload of offenders referred by the Court to alternative sentencing programs, assuring compliance with court-ordered terms of probation including community service, detention time served, and participation in treatment programs.
- Tracked compliance of offender treatment obligations with professional treatment providers and reporting offender non-compliance with conditions of sentence to the court.
- Informed clients of court requirements and facilitates offender in meeting conditions of the Court.
- Prepared progress and/or non-compliance reports to the court.
- Responsible for office efficiencies by ensuring adequate supplies and general office equipment, and ensured facilities were maintained and operational.
- Created, revised, and made available court forms and special program materials. Prepared and maintained confidential written correspondence.
- Compiled statistical reports on caseload status.
- Possess the necessary education and skills to deal with complex legal and human issues, as well as competence in making decisions and using discretionary judgment.
Retail Associate
Walmart
08.2015 - 04.2018
- Smile, greet, and thank customers with a positive attitude
- Stand for long periods of time while checking out customers quickly and accurately
- Keep your area clean and presentable
- Answer customer questions and help them with their needs
- Be available to assist associates across the store as needed
Education
Associate of Science - Psychology
Odessa College
Odessa, TX12-2026
High school or equivalent -
Pecos High School
05.2017
Skills
- Sales and marketing
- Staff training and development
- Scheduling proficiency
- Policy enforcement
- Employee engagement
- Customer service
- Goal oriented
- Decision-making
- Strategic planning
- Inventory oversight
- Complex Problem-solving
Certification
TABC certified
Languages
Spanish
Limited Working
Timeline
Manager on Duty
The Man Cave
02.2025 - Current
Bartender
Freddie’s Icehouse
06.2021 - 12.2024
Probation Clerk
US Federal Court
06.2018 - 08.2018
Server/Bartender
Alpine Lodge
01.2018 - 11.2024
Retail Associate
Walmart
08.2015 - 04.2018
High school or equivalent -
Pecos High School
Associate of Science - Psychology
Odessa College