Isabella Vecchio
New Hyde Park,NY
Summary
I am a dedicated and hardworking individual with a strong background in customer service, shown through both my academic studies and practical experiences. Currently, I am pursuing fashion and business classes in college, which complement my hands-on experience from volunteering during Fashion Week. My skills in multitasking and time management are well-developed, and I am committed to ensuring that every customer receives a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Free People
Garden City
10.2024 - Current
- Kept informed about new products arriving at the store on a regular basis.
- Stocked shelves with merchandise according to company standards.
- Provided product information and answered customer questions.
- Promoted special offers and discounts to encourage additional purchases.
- Demonstrated product features to customers.
- Operated point-of-sale systems accurately to process payments from customers.
- Organized displays to attract customers and promote sales.
- Offered suggestions for additional items that may be of interest to customers.
- Handled customer complaints in a professional manner.
- Greeted customers upon entering the store and provided assistance.
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Initiated friendly conversation with customers to determine level of assistance required.
- Assessed customer product needs and interests in order to best recommend suitable items.
Retail Sales Associate
Tory Burch
Garden City, NY
10.2024 - 02.2025
- Kept informed about new products arriving at the store on a regular basis.
- Stocked shelves with merchandise according to company standards.
- Provided product information and answered customer questions.
- Processed returned merchandise according to company policies.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Promoted special offers and discounts to encourage additional purchases.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise
- Organized displays to attract customers and promote sales.
- Offered suggestions for additional items that may be of interest to customers.
- Tracked inventory levels throughout the day and restocked items as needed.
- Assisted customers with finding the right product for their needs.
- Completed transactions in an efficient manner while providing excellent customer service.
- Demonstrated knowledge of store products and services.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Initiated friendly conversation with customers to determine level of assistance required.
- Answered questions about current promotions and resolved issues according to store policies.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Bagged or packaged purchases and wrapped gifts.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Retail Sales Associate
Pink and Honey fashion boutique
Roslyn, NY
02.2024 - Current
- Currently running all pink and honey social media accounts, instagram/ TikTok
- Demonstrated knowledge of store products and services.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Inspected purchased items for defects before handing them over to customers.
- Stocked shelves with merchandise according to company standards.
- Completed transactions in an efficient manner while providing excellent customer service.
- Provided product information and answered customer questions.
- Assisted customers with finding the right product for their needs.
- Greeted customers upon entering the store and provided assistance.
- Organized displays to attract customers and promote sales.
- Helped customers by answering questions and locating merchandise.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Tracked inventory levels throughout the day and restocked items as needed.
- Promoted special offers and discounts to encourage additional purchases.
Camp Counselor
Pierce Country Day Camp
Roslyn, NY
06.2024 - 08.2024
- Taking care of a group of 30 girls who are all 6 years old! Care for them all day and help them compete in different activities.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Promoted team building exercises
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Developed individualized behavior management plans for campers with special needs.
Hostess
K.Pacho
New Hyde Park, NY
09.2023 - 07.2024
- Provided excellent customer service by addressing customer needs promptly.
- Ensured compliance with health and safety regulations at all times.
- Assisted servers in bussing tables when needed during busy periods.
- Verified reservations and wait times with customers.
- Accurately recorded customer information into reservation system.
- Greeted customers and provided them with menus.
- Resolved any customer complaints or issues quickly and professionally.
- Handled cash payments and reconciled daily transactions accurately.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Communicated clearly with kitchen staff regarding customer orders.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Greeted guests upon arrival and escorted them to their tables.
- Maintained a clean and organized dining area.
- Greeted guests warmly upon arrival, seating them promptly.
Hostess
Copperhill restaurant
Williston Park, NY
06.2022 - 09.2022
- Verified reservations and wait times with customers.
- Greeted customers and provided them with menus.
- Communicated clearly with kitchen staff regarding customer orders.
- Provided excellent customer service by addressing customer needs promptly.
- Provided menus to customers and answered questions regarding menu items.
- Demonstrated strong interpersonal skills when interacting with customers.
- Greeted guests upon arrival and escorted them to their tables.
- Resolved any customer complaints or issues quickly and professionally.
- Maintained a clean and organized dining area.
Orangetheory Fitness sales associate
Orangetheory Fitness
New Hyde Park, NY
05.2021 - 12.2021
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Developed promotional strategies to increase sales volume.
Education
Bachelor of Science - Advertising/ Marketing Minor in Fashion Studies
St John's University
Queens, NY05-2026
High school diploma -
New Hyde Park Memorial High School
New Hyde Park, NY06.2022
Skills
- Host/Hostess
- Front Desk
- Restaurant Experience
- Serving Experience
- Cashiering
- Computer skills
- Phone etiquette
- Customer service
- Babysitting
- Packaging
- Retail Sales
- Communication Skills
- Cleaning Experience
- Childcare
- Marketing
- POS
- Nannying
- Organizational Skills
- Social media
- Trend Analysis
- Fashion trends
- Store maintenance
- Stock replenishment
- Scheduling
- Customer Service
- Accessorizing
- Boutique oversight
- Sewing
- Brand Awareness
- Visualization techniques
- Wardrobe design
- Accessory Selection
- Makeup Application
- Skilled in [Software]
- Understanding of colors
- Proficient in [Technology]
- Social Media Promotion
- Personal Shopping
- Product Knowledge
- Merchandising strength
- Retail Operations
- Group leadership
- Social media marketing
- Retail store operations
- Trend awareness
- Inventory management
- Positive and professional
- Reliability and punctuality
- Flexible schedule
- Sales trends
Affiliations
Gamma Phi Beta Sorority
- member of Gamma Phi Beta
Girls on the Run
- Each year, I actively participate in fundraising events with my sorority to support girls in grades 3 through 8 as they build confidence through running in a 5K race, while also actively holding fundraisers year round to help raise money for this organization.
Moonball
- Each year, my sorority hosts a volleyball tournament, where players compete and all proceeds support Girls on the Run, empowering young girls through their transformative programs.
extras
- volunteer work at fashion week
- fall 2022 , spring 2023 , fall 2023 and spring 2024
Timeline
Retail Sales Associate
Free People
10.2024 - Current
Retail Sales Associate
Tory Burch
10.2024 - 02.2025
Camp Counselor
Pierce Country Day Camp
06.2024 - 08.2024
Retail Sales Associate
Pink and Honey fashion boutique
02.2024 - Current
Hostess
K.Pacho
09.2023 - 07.2024
Hostess
Copperhill restaurant
06.2022 - 09.2022
Orangetheory Fitness sales associate
Orangetheory Fitness
05.2021 - 12.2021
Bachelor of Science - Advertising/ Marketing Minor in Fashion Studies
St John's University
High school diploma -
New Hyde Park Memorial High School
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