Isabella Videc
Summary
Developed skills in fast-paced food service environment, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.
Overview
1
1
year of professional experience
Work History
Food Service Worker
Shannon Bagatta
06.2024 - 11.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Food Service Worker
David Kantrowitz
07.2023 - 06.2024
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Implemented waste reduction strategies, contributing to cost savings.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Improved dining experience by maintaining clean and organized eating area.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
No Degree - General Studies
North Rockland High School
Thiells, NY06-2026
Skills
- Quick learner
- Multitasking
- Customer service
- Positive attitude and energy
- Team oriented
- Fast-paced environment
- Flexible schedule
- Working quickly
- Productivity and efficiency
- Working with diverse people
Timeline
Food Service Worker
Shannon Bagatta
06.2024 - 11.2024
Food Service Worker
David Kantrowitz
07.2023 - 06.2024
No Degree - General Studies
North Rockland High School
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