Isabella Vomero
CLEARWATER
Summary
Developed strong organizational and communication skills in high-paced, customer-focused environment. Expertise in managing schedules, handling inquiries, and ensuring smooth daily operations. Looking to transition into new field while leveraging these valuable, transferable skills.
Professional with proven track record in managing front desk operations and enhancing client experiences. Skilled in administrative tasks, customer service, and communication, ensuring smooth daily functions. Strong focus on team collaboration and adapting to changing needs, reliably supporting colleagues and achieving results. Known for organizational abilities, problem-solving skills, and positive attitude.
Overview
2
2
years of professional experience
Work History
Front Desk Coordinator
Concord Health
01.2024 - Current
- Managed patient check-in and appointment scheduling to enhance office efficiency.
- Coordinated communication between patients and healthcare providers to ensure smooth operations.
- Maintained accurate patient records in electronic health record (EHR) systems for compliance and accessibility.
- Handled incoming calls and inquiries, providing exceptional customer service to patients and families.
- Implemented organizational improvements in front desk operations for improved workflow efficiency.
- Trained new staff on front desk protocols and EHR system usage to ensure consistent service delivery.
- Collaborated with medical staff to prioritize urgent patient needs and optimize appointment schedules.
Education
GED -
FLVS
ClearwaterSkills
- Administrative skills
- Administrative support
- End-of-day reporting
- Problem-solving skills
- Visitor check-in skills
- Multi-line phone systems
- Listening skills
- Guest services
- File management
- Clerical writing
- Confidentiality
- EMR systems proficiency
Timeline
Front Desk Coordinator
Concord Health
01.2024 - Current
GED -
FLVS
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