ISABELLA WADE
Toms River,United States
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
5
5
years of professional experience
Work History
Sales Associate
Joyful Notion
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Server and Barista
Meemom’s
05.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Manager and Server
The Shore Club
05.2023 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Food Server
YellowBrick Road Ice Cream Parlor
01.2021 - 08.2022
- Collaborated with team members to improve overall service speed during peak hours.
- Effectively managed time and resources during shift, ensuring maximum productivity and minimal waste.
- Maintained up-to-date knowledge of menu offerings, including seasonal items and nutritional information for informed recommendations to customers.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Cake Decorator for customized and pre made cakes
Sale Associate
B&B Department Store
05.2020 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Badge Checker
Seaside Park Beach Control
05.2019 - 08.2019
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Contributed to the success of beach events, assisting with set-up, clean-up, and promoting a positive environment for attendees.
- Managed cash transactions responsibly, adhering to strict financial protocols as outlined by management.
- Enhanced customer satisfaction by efficiently checking beach badges and providing friendly service.
Education
Bachelor of Science - Marketing
Sykes College of Business, The University of Tampa
Tampa, FL05-2026
High School Diploma -
Toms River High School East
Toms River, New Jersey06.2022
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Strategic Planning
- Sales Development
- Customer Service
- Relationship Building
Organization Involvment
-Student Sales Advisory Board, The University of Tampa
-Sigma Delta Tau Sorority, The University of Tampa
-American Marketing Association, The University of Tampa
-Scuba and Snorkel Club, The University of Tampa
-Varsity Student Athlete, Softball and Field Hockey, Toms River High School East
- The Future Business Leaders of America, Toms River High School East
- Photo and Videography Club, Toms River High School East
Awards
- Dean's List of Fall 2022
- Snapshots of Success Luncheon Spring 2023
- Captain for Field Hockey
- FLBA Competition, Placed 6th in the State of New Jersey
- Honors All 4 Years of High School
Leadership Experience
-The Student Sales Advisory Board, Vice President of Communications 2023-2024
-The Student Sales Advisory Board, Student Government 2022-2023
-Future Business Leaders of America, President
-Varsity Field Hockey, Captain
-Photo and Videography Club, Vice President
Timeline
Sales Associate
Joyful Notion
10.2024 - Current
Server and Barista
Meemom’s
05.2024 - 08.2024
Manager and Server
The Shore Club
05.2023 - 08.2024
Food Server
YellowBrick Road Ice Cream Parlor
01.2021 - 08.2022
Sale Associate
B&B Department Store
05.2020 - 09.2020
Badge Checker
Seaside Park Beach Control
05.2019 - 08.2019
Bachelor of Science - Marketing
Sykes College of Business, The University of Tampa
High School Diploma -
Toms River High School East
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