Isabella Walker
Mason,OH
Summary
Meticulous Student Nurse dedicated to contributing value to patient-focused team. Commended for superior performance in academic and clinical units. Collaborates with healthcare professionals to foster seamless care delivery.
Overview
5
5
years of professional experience
Work History
Insurance Team Member
Clinton Coble State Farm
Dayton, OH
01.2023 - 08.2023
- Provide customer service, Answer billing problems/provide billing services, Daily problem solving skills, Assist in marketing and connecting with client
- Provided technical support to clients regarding their insurance premiums and procedures.
- Conducted phone interviews with prospective customers in order to assess their needs and provide appropriate solutions.
- Participated in weekly team meetings to discuss sales goals, strategies, and new product offerings.
- Processed payments from clients promptly while ensuring accuracy of billing information.
- Analyzed customer feedback surveys in order to identify areas where improvements could be made within existing processes.
Cashier
Shunk Gulley Liqour Store
Santa Rosa Beach, FL
06.2022 - 12.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Server
First Watch
Santa Rosa Beach, FL
05.2022 - 08.2022
- Provided excellent customer service to ensure satisfaction
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Bonefish Grill
Destin, FL
10.2021 - 05.2022
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Addressed complaints to kitchen staff and served replacement items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Front Desk Receptionist
AvantGarde
Destin, FL
09.2020 - 10.2021
- Greeted customers warmly and made them feel welcome.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Ensured that all salon supplies were stocked and ordered additional items when needed.
Hostess
Bullwinkles
Miamisburg, OH
09.2018 - 02.2020
- Greeted guests warmly upon arrival, seating them promptly.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Ensured compliance with health and safety regulations at all times.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
Sales Associate
Crocs
Destin, FL
06.2019 - 08.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Sales Associate
American Eagle Outfitters
Destin, FL
06.2019 - 08.2019
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Education
LPN in Health Education -
Okaloosa Technical College
09.2023
Nursing Prerequisites -
Northwest Florida State College
12.2021
High school diploma -
Valley High School
03.2020
Skills
- Customer Service (4 years)
- Cashier (3 years)
- Bookkeeping
- Restaurant experience
- POS
- Special Dietary Requirements
- Medication Administration
- Patient Care
- Care Plan Implementation
- Nursing Fundamentals
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Insurance Team Member
Clinton Coble State Farm
01.2023 - 08.2023
Cashier
Shunk Gulley Liqour Store
06.2022 - 12.2022
Server
First Watch
05.2022 - 08.2022
Server
Bonefish Grill
10.2021 - 05.2022
Front Desk Receptionist
AvantGarde
09.2020 - 10.2021
Sales Associate
Crocs
06.2019 - 08.2019
Sales Associate
American Eagle Outfitters
06.2019 - 08.2019
Hostess
Bullwinkles
09.2018 - 02.2020
LPN in Health Education -
Okaloosa Technical College
Nursing Prerequisites -
Northwest Florida State College
High school diploma -
Valley High School
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Emily PolkEmily Polk
ESS Substitute at Sarah CobleESS Substitute at Sarah Coble