Isabella Wood
Owensboro,KY
Overview
3
3
years of professional experience
Work History
Entrepreneur
Sweet B's Bakery
Owensboro, KY
05.2022 - Current
- Designed and implemented a customer feedback system to guide continuous improvement.
- Identified operational weaknesses and developed improvement plans to correct problems.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Negotiated contracts with customers, vendors, and partners.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Team Lead
Chicken Salad Chick
Owensboro, KY
05.2023 - 12.2024
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Implemented strategies to take advantage of new opportunities.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Baker
Crumbl Cookies
Owensboro, KY
12.2021 - 04.2022
- Trained new employees on company policies, procedures, and job duties.
- Handled cash register transactions accurately while providing excellent customer service.
- Managed store operations during absence of Store Manager or Assistant Manager.
Education
Business Administration
University of Louisville
Louisville, KY05-2028
Skills
- Business planning
- Team development
- Strategic thinking
- Workload management
- Customer focus
- Work delegation
- Shift leadership
- Team motivation
Timeline
Team Lead
Chicken Salad Chick
05.2023 - 12.2024
Entrepreneur
Sweet B's Bakery
05.2022 - Current
Baker
Crumbl Cookies
12.2021 - 04.2022
Business Administration
University of Louisville