Marketing and business student graduating May 2027 with professional experience in senior care and customer-facing roles. Strong written communication skills developed through business coursework and daily documentation in healthcare and retail settings. Skilled in proofreading, attention to detail, and collaborating with teams in fast-paced environments. Interested in content development and marketing, with a desire to build stronger digital content strategy skills.
Overview
1
1
Certification
5
5
years of professional experience
Work History
SERVER
SPACE ALIENS
10.2024 - Current
Provide friendly, efficient customer service in a fast-paced environment while maintaining accuracy under pressure
Communicate clearly with customers and kitchen staff to ensure correct orders and timely service
Handle POS transactions and resolve customer concerns professionally
Support team members during peak hours to maintain workflow and service quality
CERTIFIED NURSING ASSISTANT (CNA)
BETHANY ON THE LAKE
08.2022 - 10.2024
Provided daily personal care support to residents, including bathing, dressing, grooming, and feeding assistance
Accurately documented care provided and communicated resident condition updates to nursing staff
Built rapport with residents and families by offering emotional support and compassionate communication
Maintained resident safety by responding to call lights, monitoring needs, and supporting a clean environment
BEAUTY ADVISOR
ULTA BEAUTY
09.2023 - 02.2024
Assisted customers with product recommendations and educated them on proper product use
Supported promotional events and helped maintain organized product displays
Processed transactions accurately and provided customer service support at the register
Collaborated with team members to meet store goals and maintain smooth daily operations
PERSONAL CARE ASSISTANT
ALEX ASSISTED LIVING
09.2021 - 10.2022
Assisted clients with daily living needs while supporting comfort, wellness, and independence
Provided companionship and emotional support while maintaining professionalism and confidentiality
Assisted with transferring and positioning clients to support safety and mobility
SUMMER INTERN
BRENTON ENGINEERING
06.2021 - 08.2021
Supported office operations with administrative tasks requiring organization and attention to detail
Prepared shipping materials by labeling, packaging, and ensuring accuracy of outgoing items
Worked with team members to complete tasks efficiently and meet deadlines