Summary
Overview
Work History
Education
Skills
Professional Highlights
Certification
Timeline
Generic

Isabella Woolslayer

Chicago,IL

Summary

Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Versatile administrator with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Property Administrator

Colliers
Chicago , IL
12.2023 - Current
  • Collected delinquent accounts receivable from tenants in a timely manner.
  • Coordinated with contractors for repairs and renovations to the property.
  • Prepared annual budgets for each unit or building complex under management.
  • Developed relationships with vendors who provided services related to the upkeep of the property.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Managed and oversaw operations, maintenance and administration of properties.

Property Administrator

Colliers
Chicago, IL
10.2022 - 12.2023
  • Manage daily accounts payable tasks, including overseeing re-occurring invoice lists and contract files.
  • Organize and maintain administrative files, such as leases, certificates of insurance, and historical documents.
  • Coordinate all building functions including access activity with vendors, tenants, and maintenance technicians.
  • Update procedures and policies for the property to reflect the current company standards.
  • Assist the property manager with monthly and quarterly budget preparation.
  • Promote and maintain a strong positive relationship with tenants and clients and track all service calls.
  • Create and innovate resources for tenants and staff.

Property Administrator

AmTrust
Chicago, IL
06.2022 - 10.2022
  • Managed daily accounts payable tasks using AvidXchange and MRI, including overseeing re-occurring invoice lists and contract files.
  • Responsible for monthly tenant billings and distribution of monthly rent statements.
  • Assisted in preparing proposals to reflect accurate scope of work to by vendors in the building.
  • Assisted with the development and execution of budgets.
  • Coordinated all building functions including access activity with vendors, tenants, and maintenance technicians.

Tenant Services Coordinator

AmTrust
Chicago, IL
10.2021 - 06.2022
  • Provided customer service to all tenants, contractors, and vendors at all times.
  • Answered all phone calls and effectively dealt with concerns.
  • Responded to all tenant service requests via the work order system and provided follow-up if necessary.
  • Maintained all filing of COI’s, leases, and other communications per office standards.
  • Updated and maintained Tenant Information Handbook and Emergency contact lists and distributed internally with any changes.
  • Assisted internal team with any other administrative tasks that may arise.
  • Ordered all office supplies.

Customer and Member Services Consultant

IREM
Chicago, IL
11.2020 - 09.2021
  • Administered membership admissions and served as admissions counselor for potential members.
  • Maintained and updated membership and customer records in association management system.
  • Evaluated, followed-up, and approved applications on assigned membership applications.
  • Provided input into development of membership applications, brochures, handbooks, website pages, and other related materials.

Account Manager

B&G Advertising
Chicago, IL
12.2019 - 04.2020
  • Functioned as a direct point of contact between consumers and clients to help raise brand awareness for a non-profit.
  • Addressed all guests’ concerns and questions promptly and with professionalism.
  • Discussed the desired goals for the day with Manager and collaborated on how to achieve our daily goals.
  • Assisted in developing others by one-on-one training and development sessions based on that specific person’s needs.

Merchandise Service Coordinator

Ulta Beauty
Coralville, Iowa
05.2019 - 12.2019
  • Assisted the Manager to complete inventory integrity processes, which may include out of stocks, returns to vendors, returns to distribution center and cycle counts.
  • Discussed the desired goals for the day with sales team and collaborated on how to achieve our daily goals.
  • Reorganized sales floor to meet company standards.
  • Demonstrated knowledge and passion for company products and services by assisting customers in finding what product best fits their needs.

Education

College of Liberal Arts and Science, Communication Major - BS

University of Iowa

College of Liberal Arts and Science, Political Science - BS

Arizona State University

Skills

  • Microsoft Office Expertise
  • Spreadsheet Tracking
  • Accounts Receivable
  • File Management
  • Tenant Relations
  • Administrative Tasks
  • Compliance Monitoring
  • Vendor Management
  • Project Management
  • Financial Budgeting and Reporting

Professional Highlights

Associate Member of IREM

Certification

IREM Skill Badge; Building DEI

Timeline

Senior Property Administrator

Colliers
12.2023 - Current

Property Administrator

Colliers
10.2022 - 12.2023

Property Administrator

AmTrust
06.2022 - 10.2022

Tenant Services Coordinator

AmTrust
10.2021 - 06.2022

Customer and Member Services Consultant

IREM
11.2020 - 09.2021

Account Manager

B&G Advertising
12.2019 - 04.2020

Merchandise Service Coordinator

Ulta Beauty
05.2019 - 12.2019

College of Liberal Arts and Science, Communication Major - BS

University of Iowa

College of Liberal Arts and Science, Political Science - BS

Arizona State University

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Isabella Woolslayer