Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Wooten

Hixson,TN

Summary

Accomplished [Job Title] skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Carters Oshkosh
10.2018 - Current
  • Improved store sales by implementing effective merchandising strategies and optimizing floor layouts.
  • Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
  • Collaborated with Store Manager to analyze sales data, identify trends, and develop targeted action plans.
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
  • Drove operational efficiency through regular audits of systems, processes and performance metrics.
  • Contributed towards long-term growth and success of the retail establishment by consistently meeting or exceeding performance targets.
  • Assisted store manager in meeting standards for customer service and quality.
  • Trained and managed associates in customer service and sales techniques.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.

Retail Sales Associate

Kohls Department Store
03.2016 - 10.2018
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed efficient cash register operations.

Education

High School Diploma -

Hamilton County High School
Ooltewah, TN
05.2017

Skills

  • Loss Prevention
  • Store Organization
  • Records Management
  • Stock management
  • Customer Relations
  • Business development and planning
  • Workforce Management
  • Staff Scheduling
  • Transaction Processing
  • Sales Strategies
  • Inventory Control
  • Customer Service Management
  • Pricing and Markdowns
  • Store operations
  • Retail Operations
  • Store Opening and Closing
  • Employee Development
  • Team building

Timeline

Assistant Store Manager

Carters Oshkosh
10.2018 - Current

Retail Sales Associate

Kohls Department Store
03.2016 - 10.2018

High School Diploma -

Hamilton County High School

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Isabella Wooten