Isabella Zarate
Fremont,CA
Summary
Experienced with guest relations and creating welcoming environment. Strong organizational skills to manage seating arrangements and customer flow. Knowledge of effective communication techniques to ensure high guest satisfaction. Also experienced with customer service, sales techniques, and product knowledge. Utilize communication to connect with customers and recommend products.
Overview
5
5
years of professional experience
Work History
Overnight Pet Sitter
Self Employed
02.2020 - Current
- Prepared food and water following instructions from pet owners.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
Sales Associate
Spirit Halloween
09.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Host
California Pizza Kitchen
03.2024 - 10.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Monitored wait times accurately, providing accurate estimates of wait time during busy periods while keeping guests informed and engaged.
- Handled high-pressure situations with grace, maintaining a calm demeanor and professional attitude during peak hours and unexpected challenges.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Next Step Learning
Oakland08-2025
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Customer service
- Strong multitasking
- Greeting guests
- Patience under pressure
- Seating arrangements
- Integrity and honesty
Timeline
Sales Associate
Spirit Halloween
09.2024 - 10.2024
Host
California Pizza Kitchen
03.2024 - 10.2024
Overnight Pet Sitter
Self Employed
02.2020 - Current
High School Diploma -
Next Step Learning
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