Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Optical and Sales Supervisor
Warby Parker
White Plains, USA
01.2024 - Current
Enhanced store ranking from 23rd to top 10 nationally through effective team leadership and strategic sales initiatives
Managed daily operations involving vision and optical inventory oversight, opening/closing tasks, and team leadership.
Facilitated patient outreach and coordination to develop a streamlined doctors office.
Administered I&R's for new contact wearers, confirming that all examinations adhered to correct ICD insurance coding standards.
Owner and Designer
Etsy
Dobbs Ferry, USA
06.2020 - Current
Established and designed jewelry business utilizing Etsy marketplace
Designed innovative materials and promotional graphics, enhancing user experience.
Crafted original jewelry designs that resonated with target audiences. Captured high-quality photographs to support marketing campaigns.
Streamlined accounting processes to enhance financial accuracy. Managed shipping operations to ensure timely deliveries.
Student Advocate
Harlem Children's Zone
Harlem, USA
08.2022 - 09.2023
Updated case history records and generated reports for a caseload of more than 30 high school students.
Acted as liaison among students, caregivers, social workers, and stakeholders to support students confronting personal and academic challenges.
Formulate curriculum while drafting lesson plans for career and college preparation workshops and seminars.
User Services Student Technician
Drew University
Madison, USA
09.2019 - 05.2022
Deliver end-user technology assistance.
Resolve and troubleshoot technical challenges for individuals and in classroom contexts.
Efficiently answered calls and emails from help desk to provide back up support to team.
Performed variety of clerical and administrative duties pertaining to on-site support.
University Tour Guide and Desk Attendant
Drew University
Madison, USA
03.2019 - 05.2022
Conducted campus tours for prospective students and families.
Executed office tasks encompassing data entry, outreach, and additional responsibilities.
Participated in alumni events to foster a sense of community, and engage potential donors.
Managed inquiries from prospective students and parents, providing timely and accurate information about admissions processes and requirements.
Education
Bachelor of Arts - Psychology
Drew University
Madison, NJ
05-2022
Skills
Student counseling
Microsoft Office Suite
Time management
Adobe Creative Suite
Curriculum design
Team motivation
Conflict resolution
Customer service and support
Order processing
Interpersonal communication
Sales strategies
Graphic design tools
Salesforce proficiency
Electronic health records management
Accomplishments
Tilghman International Student Grand Award
International Student Leadership Award
International Student First Generation Award
Certification
CPR Certification
AED Certification
First Aid Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-SiteRemoteHybrid
Important To Me
Work-life balanceHealthcare benefitsWork from home optionCareer advancement