Isabella Cepriano
Tempe,AZ
Summary
Versatile and hardworking entrepreneur. Thrives and is accustomed to fast-paced, results-driven work environments. Experienced management trainee in customer service and complex problem-solving, with a strong desire to help others. Also well-versed in business operations and efficiency. Most importantly, looking to join a team that will teach me valuable skills!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Trainer
Mountainside Fitness
Tempe, AZ
12.2023 - Current
- Drive fitness sales
- Develop personalized fitness programs for clients based on individual goals and needs
- Recommend enjoyable factors into client programs to maintain satisfaction with service
- Manage client accounts
- Upsell client programs, getting clients in more often
- Build meaningful relationships with clients
- Program and conduct sessions effectively to deliver above and beyond client results
Fitness Coach & Personal Trainer
Freedom Performance
Prescott, AZ
05.2023 - 12.2024
- Assess and program for student athlete needs
- Work with clients to set goals and track progress
- Builds relationships with clients and students so they feel comfortable and understood
- Builds strong client base by custom designing exercise, nutrition and strength and conditioning programs to promote weight reduction and help each person adopt healthier lifestyle
- Improve overall athletic performance of students
Sales and Operations Expert/Management Trainee
24 Hour Fitness Super Sport
Irvine, CA
08.2020 - 05.2023
- Nurtured connections with established members to identify new needs, match offerings and drive sales.
- Promoted and sold products and services directly to various demographics.
- Coordinated sales efforts with team members and management to orchestrate successful strategies.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Improved service quality and increased sales by developing strong knowledge of company's products and services.
- Fostered relationships with technical personnel, sales leaders, and managers to transform and strengthen business processes.
- Made sales and drove awareness by making cold and warm calls.
- Appointed MOD (manager on duty) regularly.
Fitness Coach
24 Hour Fitness Super Sport
Irvine, CA
02.2022 - 05.2023
- Managed multiple client accounts.
- Drove fitness sales from new and existing members by building relationships and identifying emotional responses.
- Worked with clients to set goals and track individual fitness progress and changes.
- Promoted member loyalty and engagement with friendly and open style.
- Created individualized training programs to address specific patient needs and health problems.
- Built strong client base by custom designing programs to promote weight reduction and help each person adopt healthier lifestyle.
- Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
- Built and continually expanded knowledge and expertise on latest fitness trends and programs.
Sales Associate
Hollister Co.
Irvine, CA
12.2018 - 08.2020
- Greeted customers and provided exceptional customer experience.
- Provided assistance to both customers and other team members.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Picked up shifts when the team was low on staffing or a co-worker was unable to make it in.
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
Education
Bachelor of Science - Finance
Arizona State University
Tempe, AZAssociate of Science - Business Administration And Management
Santiago Canyon College
Irvine, CARemote High-Ticket Sales & Digital Marketing
Educate
RemoteSkills
- Experienced team leader and delegator
- Resolves disputes in a calm manner
- Works well finding the most cost and time efficient approaches to business
- Personable and easily builds and nurtures relationships with new clients and customers
- Fast learner who can easily adapt to new environments, instructions, and teams
- Self-Motivated, Accountable, and Detail-Oriented
- Strong Time Management and Problem-Solving
- Effective multitasking and organizational abilities
- Extensive management and leadership training
Certification
- National Academy of Sports Medicine Certified Personal Trainer (CPT)
- CPR Certified
- AED Certified
- How to Implement a Muscle Gain Diet by NASM
- Integrate Progressive Overloading Strategies to Help Achieve Your Physique Transformation Goals by NASM
- Ab Foundations by The Ab Lab
- HIITing Obesity by NASM
- Successful Habits: 15 Minutes a Day to Supercharge Your Offline Marketing by NASM
- Assessment and Program Design for Older Adults by NASM
- Nutrition for Better Brain Health by NASM
Timeline
Personal Trainer
Mountainside Fitness
12.2023 - Current
Fitness Coach & Personal Trainer
Freedom Performance
05.2023 - 12.2024
Fitness Coach
24 Hour Fitness Super Sport
02.2022 - 05.2023
Sales and Operations Expert/Management Trainee
24 Hour Fitness Super Sport
08.2020 - 05.2023
Sales Associate
Hollister Co.
12.2018 - 08.2020
Bachelor of Science - Finance
Arizona State University
Associate of Science - Business Administration And Management
Santiago Canyon College
Remote High-Ticket Sales & Digital Marketing
Educate
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