Isabella M. Milas
Gilbert,AZ
Summary
A natural leader experienced in driving team successes by motivating team members to increase financial profitability, operational efficiency, and customer satisfaction. I have excellent interpersonal skills, am successful at managing multiple projects simultaneously with a high degree of accuracy, and have the willingness to take on added responsibilities to meet team goals. My objective is to secure a challenging career position to apply my skills while expanding my knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Client Account Manager
Synchrony Consulting LLC
11.2022 - 12.2023
- Manage a variety of businesses’ accounts, including a benefit specialist company, various medical centers, assisted living homes, and an alcohol distribution company.
- Weekly job responsibilities entail taking meeting notes, active hiring to create a pool of candidates for employers to keep on retainer, providing hiring dashboards to update business owners on employee recruitment status, and completing additional marketing assignments.
- Human Resource role as an Account Manager involves making job descriptions that detail duties and responsibilities, work settings, and compensation, providing recruitment strategies, managing Indeed and ZipRecruiter accounts, scheduling and conducting employee interviews.
- Marketing role as an Account Manager involves creating marketing approaches to meet the desired needs, creating and executing email campaigns, formulating presentations about increasing online presences and strengthening customer reviews, and constructing competitor analogues.
Barista and Kitchen Lead
Launch Espresso
01.2022 - 12.2022
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Pleasantly interacted with customers during demanding periods to promote a fun, positive environment while controlling the line with efficient service..
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Nanny
Cody Hamblin
01.2018 - 01.2023
- Provided leadership, transportation, and tutoring for a family with six children.
- Supported children in play activities, meals, and snacks, hygiene, and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted with light housekeeping duties and running errands.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Farmhand
Maplecroft Farms
04.2019 - 01.2020
- Landscaping, woodworking, and harvesting crops.
- Used farming equipment and machinery.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
Education
Bachelor of Science - Marketing and Business Administration
Colorado Christian University
Lakewood, CO12.2023
Skills
- CRM Software Proficiency
- Intrapreneurial Minded
- Analytical Thinking
- Account Management
- Marketing Strategy and Business Development Planning
- Business Analytics
Volunteer Experience
RESIDENT CHAPLAIN Aug 2022 – May 2023
Colorado Christian University
- Involved in Campus Ministries as Chaplain for the women in my residence building.
- Led fifty-five women by hosting a weekly Bible study, planning events to enhance community, and meeting with each woman individually to make sure they are known and loved.
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided spiritual guidance, emotional support, and direct care to the residents.
TEACHER AIDE 2017 – 2023
Faith Christian Elementary, Gilbert Christian Elementary, Las Sendas Elementary
- Improved classroom management by organizing the classroom, setting up class decorations (bulletin boards, alphabet, nametags, etc.), assembling education materials, and grading student work.
OFFICE AIDE Summer 2018
Chandler Physical Therapy
- Filed paperwork, greeted patients, prepped examination rooms.
CHILDREN'S MINISTRIES TEACHER Fall 2018, Spring 2019
Redemption Gateway
- Monitored the children during church service times and taught structured lessons.
Certification
HubSpot Digital Marketing Certified. HubSpot Inbound Certified.
Microsoft Word and Excel Certified.
Timeline
Client Account Manager
Synchrony Consulting LLC
11.2022 - 12.2023
Barista and Kitchen Lead
Launch Espresso
01.2022 - 12.2022
Farmhand
Maplecroft Farms
04.2019 - 01.2020
Nanny
Cody Hamblin
01.2018 - 01.2023
Bachelor of Science - Marketing and Business Administration
Colorado Christian University
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