Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Isabella "Gia" Sackett

Summary

Dynamic and customer-focused professional with a passion for artistic expression and an eye for detail. Adept at handling monetary and credit transactions, providing exceptional customer service, and maintaining a clean and organized workspace. Adaptable and quick to learn, ready to transition into a new field that values efficiency and customer interaction. Reliable, efficient, and capable of building positive customer relationships to drive loyalty and repeat business.


Overview

2
2
years of professional experience

Work History

Cashier and Senior Cake Decorator

Great American Cookies / Marble Slab Creamery
04.2023 - 04.2025
  • Engaged customers and helped determine their needs.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Managed cash register for cash and credit card transactions with exceptional accuracy levels.
  • Adjusted flexible schedule and assumed extra shifts to address business needs.
  • Crafted distinctive cookies, cookie cakes, and ice cream cakes for birthdays, graduations, and various special occasions.
  • Sustained a pristine and hygienic workspace through compliance with strict food safety standards and sanitizing directives, promoting overall quality assurance.
  • Consistently exceeded customer expectations by communicating clearly about design specifications and delivery timelines.
  • Mentored new employees on cake decorating techniques, nurturing a supportive work environment, and facilitating professional growth.
  • Broadened bakery selection by implementing original designs in shop portfolio, delivering greater variety of options for customers.
  • Leveraged social media platforms to highlight completed projects, attracting interest in bakery products and services from potential clients.
  • Cultivated relationships with customers to foster repeat business.

Education

High School Diploma -

Penn Foster High School (online)
Scranton, PA
08-2026

Skills

  • Customer service
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Patience and empathy
  • Product knowledge
  • POS system operations
  • Credit and cash transactions
  • Active listening
  • Prioritization

Interests

  • I enjoy drawing and painting, which helps improve my creativity and attention to detail
  • Jewelry Making
  • Crafting
  • Cake Decorating
  • Fashion and Style
  • Personal Development and Self-Improvement

Timeline

Cashier and Senior Cake Decorator

Great American Cookies / Marble Slab Creamery
04.2023 - 04.2025

High School Diploma -

Penn Foster High School (online)
Isabella "Gia" Sackett