Isabelle Braun
Escanaba,MI
Summary
Organized individual with good customer skills. Friendly worker known for maintaining excellent service levels in busy times. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
4
4
years of professional experience
Work History
Elementary School Tutor
Northern Michigan University
03.2025 - Current
- Conducted regular assessments to evaluate student progress, adjusting teaching strategies accordingly for optimal results.
- Implemented effective classroom management techniques to maintain an orderly, focused learning environment.
- Boosted student confidence through positive reinforcement and individualized support.
- Supported special education students by adapting lessons and providing additional resources as needed.
Front Office Clerk
College of Arts and Sciences, NMU
11.2024 - Current
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
Office Clerk
Bay Title & Abstract
12.2022 - Current
- Scanned documents into computer system for storage purposes.
- Developed forms and maintained filing systems to store confidential client information securely.
Hostess
Freshwater Tavern
09.2021 - 09.2024
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Balanced cash register at end of shift according to established procedures.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Greeted customers and escorted them to their tables.
Education
Some College (No Degree) - Elementary Education
Northern Michigan University
Marquette, MIHigh School Diploma -
Escanaba Area Public High School
Escanaba, MI01-2023
Skills
- Customer Service
- Working a Register
- Guest Relations
- Sales and Marketing
- Handling Complaints
- Active Learning
- Greeting guests
- Patience and empathy
Accomplishments
- National Honors Society
- Honor Roll
- Varsity Sports
Education and Training
true,other,other
Timeline
Elementary School Tutor
Northern Michigan University
03.2025 - Current
Front Office Clerk
College of Arts and Sciences, NMU
11.2024 - Current
Office Clerk
Bay Title & Abstract
12.2022 - Current
Hostess
Freshwater Tavern
09.2021 - 09.2024
Some College (No Degree) - Elementary Education
Northern Michigan University
High School Diploma -
Escanaba Area Public High School
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