Isabelle Brown
Austin,USA
Summary
Dynamic individual with hands-on experience in customer service and talent for understanding customer needs in order to provide a positive experience. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
2
2
years of professional experience
Work History
Job Title
Summer Internship TBD
- Description
- Month(s) Year(s)
- X hrs/week
- X weeks/year
Sales Associate
Adorn Boutique
Austin, TX
04.2024 - 04.2026
- Delivered customized styling advice and product recommendations to assist customers in making informed purchasing decisions.
- Managed sales transaction workflows and performed detailed end-of-day till reconciliation to maintain operational accuracy.
- Handled customer inquiries and resolved issues promptly to maintain positive relationships.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assisted customers in product selection, enhancing overall shopping experience.
- Provided product knowledge to customers, promoting features and benefits effectively.
Education
No Degree - N/A
Westlake High School
Austin, TX05-2027
High School -
Westlake High School (WHS)
Austin, TX01-2027
Skills
- Point of Sale Systems
- Social Media Content Awareness
- Visual Merchandising Support
- Google Workspace
- Basic Photo & Video Editing
- Digital Communication Tools
- Zoom, Google Meet
- Strong Communication
- Conflict Resolution
- Creativity
- Leadership (Club/Camp Officer)
- Work Ethic & Reliability
- Friendly, positive attitude
- Customer service
Languages
English
Interests
Sports Commentating, Writing, Architecture, Fashion, Music, Travel, Horseback Riding - English
Timeline
Sales Associate
Adorn Boutique
04.2024 - 04.2026
Job Title
Summer Internship TBD
No Degree - N/A
Westlake High School
High School -
Westlake High School (WHS)
Activities
- Art Historical Thesis, Research Analyst - 12
- WHS Girls Cross Country - 12
- WHS Girls Track Team - 11
- St. John Neumann Bible Study - 9-12
- Fellowship of Christian Athletes (FCA) - 9-12
- Culture Cuisine - 9-12
- National Art Honor Society - 11-12
- WHS JV Tennis Team - 9
- Austin Performance Club Volleyball - 9
- Equestrian Horse Riding
Summer Activities
- Camp Mystic, June 2017 - June 2025 (Month of June every year)
- Camp Mystic Historian - 10
Awards
- NCL Flamingo Award, 9, 10, 11, Anticipated for 12
- Camp Mystic M Girl Award, 10
- Camp Mystic Best Manners, 9, 10
- Camp Mystic Appreciation Award, 9
- Camp Mystic Honor Kiowa, 9
- WHS Tennis Team - 1st Place Doubles Competition, 2024 Connally Classic - JV Tennis Tournament, 9
Community Service
- National Charity League (NCL) Lake Austin Chapter, April 2021 - May 2027
Volunteered throughout the Austin community at different non-profits.
- WHS Meals on Wheels (MOW) Food Distribution, October 2024 - May 2027
Helped distribute pet food and essential supplies
President - 10, 11, 12