Isabelle Bucolo

• Prepares the space in a presentable manner beside the maitre d' to welcome 100+ costumers daily via table arrangements, setting preparations, host stand organization, and bar setup
• Adheres to state laws regarding alcohol sales and costumer consumption
• Mixes high scale cocktails for customers, including original bar specials
• Uses extensive knowledge of beer, wine and spirits to make informed recommendations to customers
• Memorized a menu of over 50 items and stays up to date on daily food and drink specials
• Performs opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory

• Led hour long tour groups of 1-20 prospective students and their families while explaining accurate information about the University
• Conducted Q&A sessions on behalf the University admissions office to answer questions from students, parents, and school representatives
• Successfully memorized detailed and factual information about social, academic, residential, and athletic life
• Specialized in knowledge of the School of Nursing and Health Studies, and was consistently up to date on new information
• Maintained great academic standing with the University and participated within multiple student organizations
• Managed high profile guests visiting the university by maintaining security, privacy, and professionalism

• Maintained open communication with the Chi Omega House Corporation Representative and members of the Chi Omega Nationals Headquarters throughout the year
• Attended biannual, weeklong training courses under the direction of past and current members and representatives
• Facilitated communication between chapter members and the executive board, and attended and presented at weekly meetings with chapter members
• Restocked and budgeted suite facility supplies weekly
• Planned renovations of the suite space for the upcoming year whilst under a restricted budget enforced by the Chi Omega House Corporation
• Responsible for delegating weekly tasks for chapter members and organizing other forms of documentation

• Operated multi-line telephone system to answer and direct high volume of calls
• Interacted with 50-300 guests per shift during the COVID-19 pandemic whilst maintaining social distancing measures
• Utilized technology such as Google Suite and POS systems for a more efficient experience
• Successfully resolved conflicts, customized recommendations to guests, and developed relationships resulting in customer loyalty and satisfaction

• Assisted over 200 children in the education of performative arts
• Created engaging theatrical material for children between the ages of 3-17
• Carefully followed parental instructions for the specific safety and health of their children
• Incorporated fun aspects within teaching participants basic music theory and theatre education
• Fostered a loving environment for children with disabilities
• Swiftly operated Google and Microsoft Office to assist in tasks

∙Assisted high school students in Italian, Algebra, and Biology courses
∙Provided accurate insight and feedback on assignments, projects, and essays
∙Created a comfortable environment for students to receive help in their studies

• Microbiology & Immunology, and Psychology minors
• 9 laboratory courses