Summary
Overview
Work History
Education
Skills
Timeline
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Isabelle Chavez

Isabelle Chavez

Lubbock,TX

Summary

I have developed strong customer service and time management skills in a fast-paced environment. I thrive in high-pressure situations while maintaining attention to detail and quality. I am looking to transition into a new field where these transferrable skills can be effectively utilized. I have experience in drink making, customer service, and money handling.

Overview

3
3
years of professional experience

Work History

Crew Member

The 509 Drink Shop
01.2023 - 10.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared drinks, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Park Monitor, Party Host, and Receptionist

Milestones Development and Play Park
01.2024 - 06.2024
  • Maintained cleanliness of park grounds through daily cleaning.
  • Provided excellent customer service by responding to visitor inquiries and concerns in a timely manner.
  • Managed daily opening and closing procedures of entrance gates and facilities, ensuring proper access control measures were taken place.
  • Conducted routine inspections of playground equipment for safety concerns, minimizing potential accidents.
  • Assisted visitors with information and directions, improving their overall experience.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Decorated and set tables in accordance with party themes and age groups.
  • Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

House Cleaner

R.I.S.E Cleaning Services
06.2021 - 08.2022
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Emptied trashcans and transported waste to collection areas.

Education

High School Diploma -

Southcrest Christian High School
Lubbock, TX
05-2024

Skills

  • Rule enforcement
  • Cleaning and sanitation
  • Safety awareness
  • Positive attitude
  • Strong work ethic
  • Teamwork
  • Customer service
  • Organization skills
  • Telephone skills
  • Cash handling
  • Problem-solving
  • Attention to detail

Timeline

Park Monitor, Party Host, and Receptionist

Milestones Development and Play Park
01.2024 - 06.2024

Crew Member

The 509 Drink Shop
01.2023 - 10.2023

House Cleaner

R.I.S.E Cleaning Services
06.2021 - 08.2022

High School Diploma -

Southcrest Christian High School

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Isabelle Chavez