Dynamic hospitality professional dedicated to enhancing guest experiences and optimizing sales performance in high-volume settings. Strong communication and collaboration skills foster seamless operations and exceptional service delivery.
Overview
7
7
years of professional experience
Work History
Server / Hostess
Mama Stortini's Italian Restaurant
Washington
05.2026 - Current
Delivered upscale hospitality and high-quality guest service, enhancing guest experience in fast-paced, high-volume dining environment.
Maintained thorough knowledge of restaurant's Italian-American culinary menu, wine pairings, and daily specials, providing tailored recommendations to guests.
Collaborated closely with kitchen and front-of-house staff to optimize table turnover and improve customer satisfaction.
Respiratory Care Practitioner Intern
Harborview Hospital
05.2025 - 04.2026
Completed intensive ICU training to effectively manage complex, critically ill patients.
Operated, calibrated, and troubleshot specialized respiratory therapy equipment, enhancing patient care capabilities.
Provided acute-floor respiratory patient care, ensuring adherence to best practices under clinical supervision.
Waitress / Bartender
West Pioneer Grill
Puyallup, WA
01.2024 - 04.2025
Enhanced customer satisfaction, resulting in exceptional public reviews on Yelp for outstanding service.
Ensured safe handling of food and beverages, complying with local health code regulations to uphold safety standards.
Oversaw kitchen supply inventory levels to control costs while ensuring staff had necessary resources.
Retail Sales Associate
Zips
Tacoma, WA
10.2021 - 01.2024
Earned "Top Seller" status by achieving the highest monthly sales six times in 2023.
Secured the 2nd highest annual sales record for the location in 2023.
Consulted with customers to identify preferences, providing tailored product recommendations that enhanced customer satisfaction.
Monitored, tracked, and restocked product inventory to ensure diverse and well-maintained storefront selection, contributing to improved sales opportunities.
Respiratory Technician
Rainier Rehabilitation
Puyallup, WA
05.2019 - 05.2021
Managed, assembled, calibrated, and maintained vital respiratory therapy equipment including ventilators, nebulizers, and oxygen delivery systems.
Oversaw inventory and facilitated the safe loading, unloading, and logging of oxygen and medical supplies.
Provided compassionate comfort care to residents and patients experiencing respiratory distress.
Rapidly assembled crash carts and custom emergency specialty carts to support time-sensitive, critical care operations.
Receptionist
VCA Emergency Center
Tacoma, WA
02.2019 - 05.2019
Welcomed visitors, clients, and employees with professionalism and empathy, fostering a positive environment.
Delivered calm and accurate phone support with triage instructions, assisting customers during medical crises.
Coordinated high-volume, multi-line phone system, effectively screening and routing calls to ensure timely support from medical staff.