Overview
Work History
Education
Skills
Timeline
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Isabelle De La Torre

Inglewood,CA

Overview

4
4
years of professional experience

Work History

Club Attendant

Legends
Inglewood, CA
03.2023 - Current
  • Greeted and welcomed guests upon their arrival at the club.
  • Ensured that only authorized personnel were allowed access to restricted areas of the club.
  • Provided excellent customer service through positive interactions with guests while anticipating their needs.
  • Ensured that all areas of the lounge are stocked with supplies such as napkins, straws, stirrers, cups.
  • Collected payment for goods purchased by customers using a POS system

Caregiver

IHSS
Inglewood, CA
10.2022 - Current
  • Monitored vital signs and medication use, documenting variances and concerning responses
  • Planned and prepared healthy meals and snacks for client and provided assistance with eating when necessary
  • Maintained clean and well-organized environment for client happiness and safety
  • Assisted client with maintaining good personal hygiene

Cashier

Home Depot
Inglewood, CA
03.2023 - 08.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting and recovered $800

Guest Service Associate

TopGolf
El Segundo
03.2022 - 10.2022
  • Warmly welcomed a large volume of guests and offered support by providing directions and information regarding hours, wait times, and events.
  • Engaged in friendly conversations while conducting check-in process where guest data was inputted into the reservation system
  • Effectively trained 3 other employees on computer system used for creating reservations
  • Provided friendly service while accurately processing cash, debit, or credit transactions using a POS system in a retail environment
  • Communicated safety processes and gameplay procedures with guests, fostering positive experiences by building a relationship with them
  • Maintained a welcoming dining environment and quickly cleared/cleaned tables to minimize wait times for guests
  • Organized food orders and ensured accuracy of items served to customers.
  • Delivered food to guests in a timely manner while following safety protocols.

Shift Leader

Blaze Pizza
Hawthorne
01.2021 - 03.2022
  • Provided exceptional customer service and exhibited a dedicated work ethic, which led to the promotion to shift leader in less than four months of employment
  • Served as one of four primary key holders for the organization in charge of opening and closing duties such as food prep, cleaning, and stocking
  • Executed administrative duties including balancing of cash drawers, inventory counts, and food safety standards
  • Managed the POS system and entered 40+ orders per hour with zero errors. helped train 5+ new employees to use the technical system and all other positions
  • Effectively supervised and supported a team of 10 staff members; monitoring team performance to ensure that all food regulations and customer service standards were met and maintained
  • Resolved customer complaints/issues and offered thoughtful solutions to maintain customer satisfaction

Education

High School Diploma -

Da Vinci Design
Hawthorne, CA
06-2021

Skills

  • Local Amenities Knowledge
  • Greeting and Dining
  • Payment Processing
  • Food Service Operations
  • Staff Supervision
  • Assigning Tasks
  • Medication Administration

Timeline

Club Attendant

Legends
03.2023 - Current

Cashier

Home Depot
03.2023 - 08.2023

Caregiver

IHSS
10.2022 - Current

Guest Service Associate

TopGolf
03.2022 - 10.2022

Shift Leader

Blaze Pizza
01.2021 - 03.2022

High School Diploma -

Da Vinci Design

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Isabelle De La Torre