Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Isabelle Dubois

Pembroke Pines,Florida

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Monterra Group
, Florida
07.2022 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Monitored visitor access control systems including issuing identification badges when necessary.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Babysitter

Sheridan Hills Baptist Church
Pembroke Pines, FL
01.2019 - 01.2021
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Establishing trust through consistent communication with both parents and kids.

Education

MBA - Marketing

Nova Southeastern University
Davie, FL
05-2026

High School Diploma -

Cooper City High School
Cooper City, FL
05-2022

Skills

  • Spreadsheet tracking
  • Guest Relations
  • Office Administration
  • Project Management
  • Appointment confirmation
  • Mail distribution
  • Front Office Management
  • File Management
  • Technical Support
  • Problem-solving skills

Languages

English
Professional
French
Limited

Accomplishments

  • Graduated with two chords in high school
  • Graduated with honors in high school
  • Recruited into the National Society of Leadership and Success

Timeline

Front Desk Receptionist

Monterra Group
07.2022 - Current

Babysitter

Sheridan Hills Baptist Church
01.2019 - 01.2021

MBA - Marketing

Nova Southeastern University

High School Diploma -

Cooper City High School

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Isabelle Dubois