Isabelle Edwards
Minneapolis,MN
Summary
Hardworking Veterinary Recepeionist/Vet Technician Assistant brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members, with both animal care and administrative tasks.
Overview
4
4
years of professional experience
Work History
Veterinary Receptionist/Vet Technician Assistant
Suburban Animal Hospital
09.2023 - Current
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
- Restrained animals to protect veterinarians from potential harm.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
Naturalist
Parks and Recreation Department
05.2023 - Current
- Gave public presentations to schools and community groups to promote interest in biological subjects.
- Developed outdoor recreation programs to promote environmental education and stewardship for children ages 5 to 14.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Represented organization to provide fun, informative educational programs and tours on Minnesota animals and wildlife.
IT Service Manager
University of Minnesota - Twin Cities
10.2020 - 05.2023
- Supervised and trained dozens of computer operator trainees, both onsite and remotely via internet and intranet, promoting full staffing with trained and knowledgeable employees.
- Provided company users with tech support for IT problems and account maintenance.
- Reviewed program plans to develop and coordinate activities.
- Recruited, trained and supervised IT department staff.
Education
Bachelor of Science - Ecology, Evolution, And Behavior
University of Minnesota - Twin Cities
Minneapolis, MN08.2023
Skills
- Project Management
- Natural Resources Promotion
- Attention to Detail
- Effective Multitasking
- Compassionate Care
- Inpatient Care
- Electronic Medical Records
Timeline
Veterinary Receptionist/Vet Technician Assistant
Suburban Animal Hospital
09.2023 - Current
Naturalist
Parks and Recreation Department
05.2023 - Current
IT Service Manager
University of Minnesota - Twin Cities
10.2020 - 05.2023
Bachelor of Science - Ecology, Evolution, And Behavior
University of Minnesota - Twin Cities
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