Isabelle D. Griffin
Long Beach,CA
Summary
An uplifting and influential leader with extensive experience in production & operations management, financial and workforce planning and execution, seeking a Planning Director/Manager role to leverage my expertise in data analysis, market trends forecasting, and stakeholder management to drive impactful organizational growth
Forecasting professional skilled in predictive analytics, data interpretation, and market trend analysis. Strong focus on team collaboration and achieving results. Adaptable to changing needs and environments. Expertise in statistical modeling, data visualization, and strategic planning. Reliable and results-driven, with commitment to excellence in performance.
Overview
10
10
years of professional experience
Work History
Workforce Planning & Forecasting Manager
Gate Gourmet
05.2023 - Current
- Successfully trained two analysts, in planning, forecasting business and labor demands one week, one month and 6 months out giving my business units a clear understanding of targets to obtain successful budget results
- Responsible for five business units at Los Angeles, San Diego, Las Vegas and two business units in the Washington DC area
- Provided labor hour targets based on forecasted and planned workloads to the business units senior management team to include Department Directors and Managers
- Responsible for labor planning, scheduling, and rostering for long term (6 months) and short term (1 week to 1 month) using analytics to include attrition, absenteeism both scheduled and unscheduled, LOA’s and active FTE (Full time Employee) count
- Monitored and discussed labor productivity usage rates using daily meetings.
- Daily database maintenance ensuring up to date labor, workload volumes and financial information is up to date.
- Responsible for overtime control reduction holding management accountable to action plans with measurable savings.
- Responsible for training management on labor management tools and procedures
- Analyzed historical and future business trends and volumes to create weekly, monthly and seasonal forecasting, scheduling and staffing demand needs
- Worked with department leaders in establishing projects to improve staffing and hours use resulting in improved productivity and labor cost
- Presented forecast results and recommendations to senior leadership, influencing key business decisions based on data-driven insights.
- Carried out extensive market research using internal and external data to understand trends in research output and plan accordingly.
- Stayed current in the businesses policies, and their union collective bargaining agreement as well as state and federal labor laws
- Successfully project managed several projects to include a creation of a power bi visual management dashboard that captured Kronos time clock analytics, a power bi dashboard utilizing business forecast for the US
- Other projects was taking the lead in merging all WFM systems between Canada and the US
Operations Manager, Equipment
Gate Gourmet
08.2022 - 05.2023
- Plan and forecast departmental labor requirements aligned with unit budgetary guidelines
- Managed 5 supervisors, and 2 departments of unionized staff of a total of 240 employees
- Ensures federal compliance in accordance with USDA on regulated trash handling
- Responsible for ensuring on time performance with minimum defects in a production environment which averages over 200 flights per day catered
- Supervised operations staff and kept employees compliant with company policies and procedures.
Logistics Coordinator, Temp
Henkel Corporation
08.2020 - 08.2022
- Tendering all domestic shipments to and from contract manufacturers, distribution centers and other locations
- Created a database to track all shipments with their respective documentations
- Managed and improved inbound import logistical movements and is forecasted for the month of March vs October’s baseline numbers at 200% improvement
- Report daily logistics numbers in the DDS Call
- Handled most transfers, Letter of Authorities, and Returns
- Assist Customer Service and demand planners in coordinating shipments
- Working on SAP on various transaction for multiple reasons
Director of Assembly
Gate Gourmet
07.2019 - 08.2020
- Organize, Plan, and Executed Daily and Weekly Labor in line with the company’s labor budget expectations
- Responsible for 3 departments in food production, equipment assembly, and sanitation departments
- Collaborated and coordinated with corporate and local continuous improvement teams to plan and implement process improvement plans reducing labor and material waste
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Aircraft Armament Systems Mech 1
DynCorp International
07.2017 - 07.2019
- Load and unload non-nuclear loaded munitions in support of the training squadrons mission needs
- Performed Maintenance tasks on weapons system giving the Air Force the ability to have the tools necessary to do their mission
- Performed launch and recovery of aircraft
Operations Manager/Supply Chain Project Manager
Gate Gourmet
09.2016 - 07.2017
- Designed and implemented supply chain delivery processes in creation of Gate Gourmets brand new supply chain center
- Held weekly project meetings in line with the company’s key event schedule
- Oversaw reorganization of materials from the main unit to the new supply chain center
- Toward end of the project’s completion, I took over as the Operations Manager
- Coordinated with Goldratt consultants and Delta Airlines to recreate the Delta Manufacturing line utilizing 'Theory of Constraints' Principles
Production Planning Manager/Production Manager
Paragon Laboratories USA
01.2016 - 09.2016
- Coordinate with production and the packaging manager on completion times while synchronizing WIP for positive on time performance to the customer
- Held and lead weekly production meetings utilizing the company’s internal KPI’s and formulating plans for performance improvements
- Designed, and lead Paragons Lean Manufacturing training
- Submitted weekly payroll of staff exceeding 60 employees
- Implemented scheduled maintenance, retooling production status sheets and driving over 100 tasks to achieve scheduling effectiveness.
- Reduced lead times for product deliveries through effective scheduling and resource allocation adjustments.
Manager Continuous Improvement, West Region
Gate Gourmet
06.2015 - 12.2015
- Facilitate management team to identify and develop annual improvement plans consistent with and in support of the strategic plan and business operating plan
- Identify goals for CI events and potential quantifiable savings
- Facilitate the selection, scope, and planning of specific improvement projects
- Develop training materials and effectively delivering those materials in a team environment to ensure employees throughout the facility are trained in CI concepts and philosophy
- Facilitate CI events and teams
- Resolve implementation issues, creating and managing implementation communication processes, and ensuring consistency of implemented processes and programs throughout the facility
Education
Certification in Aircraft Armament Systems -
USAF Technical School
01.2002
High School Diploma -
Twenty-nine Palms High School
01.1998
Skills
- Accurate demand prediction
- Budget management
- Advanced analytical modeling
- Data analysis techniques
- Performance measurement in marketing
- Project delivery management
- Key performance indicator analysis
- Data analysis expertise
- Demand forecasting
- Financial planning
- Predictive analytics
- Statistical modeling
- Power BI Dashboard Creation
- Highly proficient in Excel to include formulas
Accomplishments
- Successfully developed a team of procurement managers, & SAP coordinators and incorporated their best practice as the industries standards.
- Spearheaded interdepartmental kaizen events in reducing employee overtime from 23% to 9%, while improving FPY from 75% to 98% sustained.
- Designed and implemented process improvement kaizen event geared towards internal deliveries improving equipment FPY from 10% to 96% sustained reducing the food production department’s overtime by 5% with cost savings annually at $106,000.
- Designed and implemented process improvements aiding the equipment production departments to meet their daily, weekly, and annual productivity goals with labor and overtime reductions with cost savings of $250,000 annually.
Timeline
Workforce Planning & Forecasting Manager
Gate Gourmet
05.2023 - Current
Operations Manager, Equipment
Gate Gourmet
08.2022 - 05.2023
Logistics Coordinator, Temp
Henkel Corporation
08.2020 - 08.2022
Director of Assembly
Gate Gourmet
07.2019 - 08.2020
Aircraft Armament Systems Mech 1
DynCorp International
07.2017 - 07.2019
Operations Manager/Supply Chain Project Manager
Gate Gourmet
09.2016 - 07.2017
Production Planning Manager/Production Manager
Paragon Laboratories USA
01.2016 - 09.2016
Manager Continuous Improvement, West Region
Gate Gourmet
06.2015 - 12.2015
High School Diploma -
Twenty-nine Palms High School
Certification in Aircraft Armament Systems -
USAF Technical School
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