Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Isabelle Johnston

Artesia,CA

Summary

Adaptable, hard worker with excellent customer service record. Accurate in completing orders, replenishing serving stations and cleaning spills. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional with superb client engagement skills.

Overview

16
16
years of professional experience

Work History

Volunteer

CHOC Children's Hospital
Orange , CA
06.2020 - Current
  • Engaged in community outreach to support program mission.
  • Used strong interpersonal communication skills to convey information to others.
  • Met with other volunteers and program leaders to discuss new services.
  • Tracked personal volunteer hours in spreadsheets for mandatory reporting.
  • Responded to questions from customers and community members.
  • Greeted visitors and answered questions about program, requirements and opportunities.

Student

Valley Christian School
Cerritos , CA
09.2010 - Current
  • Followed school and classroom policies, regulations, dress codes and schedules.
  • Built rapport with guidance counselors to further hone educational objectives.
  • Collaborated on group projects to complete professional deliverables.
  • Worked with industry professionals to further drive learning goals.
  • Participated in lecture classes and asked compelling questions to further solidify learning.
  • Completed rigorous readings as directed to support unit learning goals.
  • Led assemblies and sporting event preparations to garner student spirit and develop personal leadership skills.
  • Formed study groups to support exam preparation.
  • Took extensive notes to document lessons and further solidify learning objectives.
  • Utilized professor office hours to clarify topics needing elaboration.
  • Helped fellow classmates succeed by tutoring when requested.

Lakewood Village Snack Bar

Lakewood Village , CA
09.2021 - 06.2022
  • Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.
  • Responded to customer complaints to help resolve issues.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Handled cash and processed payments, sorting bills and maintaining records of transactions.
  • Followed advanced COVID-19 safety protocols, keeping customers and colleagues safe despite pandemic conditions.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Brewed coffee and tea and changed out drink station syrups.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Served snacks requiring specific care, refrigeration and preparation upon purchase.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Teacher's Assistant

Cerritos , CA
08.2021 - 12.2021
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Recorded grades for coursework and tests in online reporting system.
  • Graded assignments and reported individual progress to teacher.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans
  • Assisted lead teachers with lesson plan creation and materials development .

Babysitter

Long Beach , CA
09.2018 - 02.2020
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Assisted children with homework assignments and special projects across different subjects.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Encouraged children to be understanding and patient with others.
  • Engaged with children on individual basis to build positive relationships.
  • Established and maintained safe play environment for children.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Monitored children's play activities to verify safety.
  • Assisted with light housekeeping duties as well as running errands.
  • Provided developmentally appropriate activities for children.

Education

Valley Christian High School
Cerritos, CA
05.2023

Skills

  • Relationship building
  • Public speaking
  • Team collaboration
  • Needs assessment
  • Operations support
  • Telephone etiquette
  • Client relations strength
  • Critical Thinking
  • Meal Preparation
  • Organizational and Planning Skills
  • Stocking and Replenishing
  • Cleaning and Sanitizing
  • Handling Complaints
  • Adaptability and Flexibility
  • Coffee and Tea Service
  • Equipment Troubleshooting and Maintenance
  • Documentation and Recordkeeping
  • Collaboration and Teamwork
  • Customer Service
  • Cash Handling
  • Inventory Management
  • Multitasking and Organization
  • Employee Training and Supervision
  • Stocking and Replenishment
  • Payment Processing
  • Mathematical Reasoning
  • Batch Cooking
  • Preventing Food Spoilage

Accomplishments

  • Achieved a cumulative 4.33 GPA
  • Member of the National Honor Society for three years.
  • Received the Valley Christian Schools' Character Award.

Timeline

Lakewood Village Snack Bar

09.2021 - 06.2022

Teacher's Assistant

08.2021 - 12.2021

Volunteer

CHOC Children's Hospital
06.2020 - Current

Babysitter

09.2018 - 02.2020

Student

Valley Christian School
09.2010 - Current

Valley Christian High School

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Isabelle Johnston