Isabelle Johnston
Waleska,GA
Summary
At Buff City Soap, I excelled in enhancing customer satisfaction and sales through expert service and effective problem-solving. Leveraging strong teamwork and exceptional communication skills, I played a key role in streamlining operations and boosting store performance. My proficiency in cash handling and commitment to goal achievement drove significant improvements in customer experience and sales outcomes.
I'm a hard working, dedicated, and goal oriented person with a drive to do better and a passion for learning and evolving in both skill and style. I work well in teams and on my own, I need little to no encouragement to get the job done correctly. I believe in doing things right the first time around, and because of that, I'm very detail oriented and very conscious and aware of each decision I make.
Offering strong communication and analytical skills, eager to develop and excel in this environment. Contributes understanding of communication principles and data analysis, with ability to adapt and grow in fast-paced setting. Ready to use and develop strategic communication and analytical skills in any and every role.
Overview
1
1
year of professional experience
Work History
Sales Associate
Buff City Soap
07.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Education
GED -
Homeschooled
BentonvilleSkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Cash handling
- Multi-tasking strength
- Listening skills
- Exceptional customer service
- Verbal/written communication
- Goal oriented
- Excellent people skills
- Product sales
Timeline
Sales Associate
Buff City Soap
07.2024 - Current
GED -
Homeschooled
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