Summary
Overview
Work History
Education
Skills
Timeline
Generic

ISABELLE LANDRIN

Boston,MA

Summary

Successful in providing high quality customer service with over 14 years of experience. Talented in promoting community outreach and fundraising events. Accomplished in reaching revenue targets and increasing sponsorships. Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Motivated event planner assistant with 7 years of catering and event coordination. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.

Overview

6
6
years of professional experience

Work History

Assistant Event Coordinator

Kenmore, MA
04.2016 - 02.2019
  • Attended and participated in industry events
  • Organized corporate luncheons, dinners, conferences and special events
  • Maintained close communication with clients to mitigate service issues
  • Serving meals and beverage at different venues and location for different occasions

Customer Experience Associate

Fraud Protection Departement
Miami, FL
01.2015 - 06.2015
  • Supported each account and detect in operational improvements and resolution of fraud problems to deliver top-notch customer service
  • Created communication strategies to meet client objectives

Preschool Teacher

Small Steps Cennter
Dedham, MA
12.2012 - 12.2014
  • Taught children foundational skills such as colors, shapes and letters
  • Created and implemented developmentally appropriate curriculum addressing all learning styles
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication
  • Organized and led activities to promote physical, mental and social development
  • Observed children to record development
  • Developed professional relationships with parents, teachers, directors and therapists

Education

MA - undefined

Umass Boston
January 2016

Associate of Arts - Human services and Education

Urban College of Boston
2014

undefined

Grand Cannn University

Skills

  • BILINGUAL (10 years), PURCHASING, FOOD SERVICE, OPERATIONS, Customer Service (10 years)
  • Customer Care (10 years), Call Center, Customer Support, CSR
  • Certifications/Licenses
  • Early Childhood Education
  • Child Development Associate

Timeline

Assistant Event Coordinator

04.2016 - 02.2019

Customer Experience Associate

Fraud Protection Departement
01.2015 - 06.2015

Preschool Teacher

Small Steps Cennter
12.2012 - 12.2014

MA - undefined

Umass Boston

Associate of Arts - Human services and Education

Urban College of Boston

undefined

Grand Cannn University

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ISABELLE LANDRIN