Summary
Overview
Work History
Education
Skills
Timeline
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Isabelle Little

Wolf Lake,MI

Summary

I am a results-driven and highly personable worker with a proven track record in hosting, fast food, and retail environments. Possessing communication and interpersonal skills, I am seeking a hostess position where my background can contribute to creating a welcoming and memorable guest experience. With a strong foundation in hosting, I excel in managing reservations, coordinating seating arrangements, and ensuring a smooth flow of operations. My fast food and retail experience have honed my ability to handle high-pressure situations and provide top-notch customer service. Energetic, detail-oriented, and adaptable, I am eager to join a vibrant team.

Overview

2
2
years of professional experience

Work History

Retail Associate

TJ Maxx
Muskegon, MI
06.2023 - 08.2023
  • As a dedicated Retail Associate and Cashier at TJ Maxx, I played a crucial role in ensuring an exceptional shopping experience for customers
  • Provided outstanding customer service by greeting and assisting customers in a friendly and approachable manner
  • Addressed inquiries, offered product information, and facilitated a positive shopping environment
  • Managed cash transactions accurately, processed payments, and provided correct change
  • Operated cash registers efficiently, adhering to established cash-handling procedures
  • Played an integral role in maintaining an organized and visually appealing store
  • Stocked shelves with merchandise, ensuring proper placement and presentation
  • Efficiently tore down and disposed of packaging materials
  • Assisted in monitoring and maintaining inventory levels
  • Conducted regular stock checks and communicated replenishment needs to the management team
  • Worked collaboratively with the merchandising team to create eye-catching and enticing shelf displays
  • Utilized creativity and a keen sense of design to showcase products effectively
  • Maintained a clean and organized sales floor, ensuring a pleasant and safe shopping environment for customers
  • Responsible for the orderly arrangement of merchandise and adherence to store cleanliness standards
  • Thrived in a fast-paced retail setting, adapting quickly to changing priorities and customer needs
  • Exhibited flexibility in handling various tasks and responsibilities
  • My experience as a Retail Associate and Cashier at TJ Maxx has equipped me with strong customer service skills, proficiency in cashiering, and a demonstrated ability to contribute to the overall success of a dynamic retail environment through effective merchandising and organizational efforts.

Hostess

The Lake House Waterfront Grille
Muskegon, MI
05.2022 - 05.2023
  • As a hostess I played a multifaceted role, contributing significantly to the seamless operation and exceptional guest experience
  • I welcomed guests with a warm and courteous demeanor, creating a positive first impression
  • Assisted them in a gracious and professional manner, ensuring their comfort and satisfaction throughout their dining experience
  • I managed and organized reservations using the computer system, efficiently handling phone calls and online bookings
  • Coordinating with my manager to optimize seating arrangements for larger events and accommodate special requests
  • Even coming in on days off to assist in the organization of seating reservations and calling the patrons to get additional information needed and to confirm
  • I supported the servers by assisting in the preparation and clearing of table for quick table flips
  • As well providing timely communication to servers regarding table status and guests needs
  • I demonstrated quick thinking and adaptability in managing unexpected situations, such as last-minute reservations, changes in seating plans, or special requests from guests
  • Made sure to maintain a well-organized hostess stand to optimize the flow of guests and staff
  • Whilst at the host stand I handled incoming calls in a professional manner, providing information, taking reservations, and addressing inquiries effectively
  • When the restaurant was slow or we were closing up, I got all my cleaning tasks done in a timely manner
  • Making sure to check in with the manager to see if there were any other smaller tasks they needed from me to help around
  • My role required a combination of excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment
  • Consistently providing a high level of service, contributing to the overall success of the restaurant.

McDonalds Crew Member

McDonald's
Muskegon, MI
05.2021 - 08.2021
  • As a Crew Team Member at McDonald's, I played a pivotal role in delivering a positive and efficient customer experience
  • My responsibilities spanned over many different parts of the job
  • I greeted and assisted customers with enthusiasm, ensuring a friendly and welcoming atmosphere
  • Took and prepared customer orders accurately and efficiently
  • I worked collaboratively with team members to achieve operational goals
  • Participated in team meetings and contributed to a positive and cohesive work environment
  • Adapted to a fast-paced work environment, demonstrating the ability to handle high volumes of orders while maintaining quality and service standards
  • I managed cash registers, processed transactions accurately, and provided correct change
  • Adhering to all cash-handling policies and procedures
  • And I adapted to varying roles as I was moved throughout my shift
  • From back cash, specialty drinks, order packing, fryer, and front window
  • I was able to shift quickly and efficiently
  • This job equipped me with strong customer service skills, the ability to thrive in a fast-paced environment, and a commitment to upholding the highest standards of quality and cleanliness.

Education

In College - Marketing

New York Institute of Technology
New York, NY
03-2027

High school diploma -

Reeths-Puffer High School
Muskegon, MI
06.2023

Skills

  • Cash Handling
  • Food Service
  • Host/Hostess
  • Restaurant experience
  • Customer service
  • POS
  • Retail sales
  • Product Merchandising

Timeline

Retail Associate

TJ Maxx
06.2023 - 08.2023

Hostess

The Lake House Waterfront Grille
05.2022 - 05.2023

McDonalds Crew Member

McDonald's
05.2021 - 08.2021

In College - Marketing

New York Institute of Technology

High school diploma -

Reeths-Puffer High School

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Isabelle Little