Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Performed general chair-side duties for general dentistry, periodontic procedures, and oral surgery.
Shift Lead
Nektar Juice Bar
08.2024 - 02.2025
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Trained and mentored new employees to maximize team performance.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Consumer Experience Agent
Experian Consumer Services
04.2024 - 08.2024
Facilitated communication between clients and internal departments to ensure seamless service delivery.
Managed client accounts, ensuring all information was accurate and up-to-date for better service.
Generated reports and analytics for tracking client interactions and improving service delivery.
Maintained client records and confidentiality.
Receptionist/Customer Experience Agent
Keto Kitchen Creations
09.2023 - 04.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Worked independently and maintained security when opening & closing store.