Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ISABELLE NELSON

Atlanta,GA

Summary

Dynamic professional looking to broaden horizons. Excels in communication and problem-solving. Adept at enhancing guest experiences through innovative strategies and collaboration. Passionate about fostering positive environments and committed to continuous improvement in service delivery and educational practices.

Overview

6
6
years of professional experience

Work History

Guest Services Specialist

Georgia Aquarium
Atlanta, GA
06.2025 - Current
  • Resolved customer issues in a professional manner according to company policies and procedures.
  • Collaborated with other departments to ensure smooth operations.
  • Created and managed effective strategies for optimizing guest experiences and promoting loyalty.

3rd Grade Teacher

International Academy of Smyrna
Smyrna, GA
07.2023 - Current
  • Designed and implemented lesson plans to teach age-appropriate content, and social-emotional skills.
  • Scaffolded curriculum to ensure maximum acquisition and recollection.
  • Maintained consistent, professional communication among faculty, administration, and stakeholders.

Substitute Teacher, K-12

North Star Education Services
Atlanta, GA
11.2023 - 06.2024
  • Requested as a substitute teacher based on excellent referrals and trusted performance.
  • Educated students in various subjects to provide a seamless transition during the absence of the head teacher.

ELL Teacher

English for a Lifetime
Atlanta, GA
11.2023 - 05.2024
  • Developing tailored language-learning resources based on students' individual interests and learning styles to enhance engagement and retention in English language acquisition.
  • Implement innovative and engaging teaching methods tailored to ELL students' diverse learning styles, ensuring optimal language acquisition and retention.

Corp. Member

TFA Corp Teach For America
Atlanta, GA
03.2023 - 01.2024
  • Identified and addressed individual student needs, including those with learning disabilities or special requirements.
  • Continuously engaged in professional development, staying up to date with new teaching methods, and educational trends. Implemented and engaged in culturally responsive teaching methods.

Bartender

The Corner Bar
Moline, IL
06.2021 - 05.2023
  • Managed bar operations, including inventory, ordering, and stocking.
  • Prepared and served a variety of drinks and cocktails to customers, and created and maintained relationships with regular customers, ensuring a positive and welcoming atmosphere.

Student Teacher

John Deere Middle School
Moline, IL
01.2023 - 05.2023
  • Prepared comprehensive lesson plans based on the updated curriculum from the U.S. government for students in both the ELA classroom and the ELL classroom.
  • Engaged in culturally responsive teaching practices, and provided a wide variety of differentiated instruction methods.
  • Developed classroom management skills to maintain smooth class periods with students who had a wide variety of educational, social, and emotional needs.

Personal Assistant

St. Ambrose University, WGS Department
Davenport, IA
08.2022 - 05.2023
  • Maintained clerical correspondence via email and phone.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Performed various clerical tasks and organized office areas to promote productivity.
  • Organized both physical and digital files, and updated reports to coordinate project materials.

Retail Associate

TRIMBLE Inc
Moline, IL
06.2021 - 05.2023
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules, and procedures to promote company goals, and maintain safety.
  • Greeted guests promptly, with a positive attitude, and asked open-ended questions to better understand their shopping needs.

Human Resources Assistant

St. Ambrose University
Davenport, IA
10.2019 - 08.2020
  • Assisted with planning, organizing, and coordinating company events.
  • Created, organized, and maintained employee personnel files to keep sensitive data secure. Developed and maintained training materials and benefits packets for new hires.

Education

Bachelor of Arts - Secondary Education, English, And ESL

Saint Ambrose University
Davenport
05.2023

Skills

  • Communication skills
  • Adaptability
  • Time management
  • Ability to work under pressure,
  • Differentiated instruction
  • Problem solving
  • Leadership
  • Collaboration
  • Research
  • Records management
  • Discussion facilitation

Accomplishments

  • Two-time published novelist.

Timeline

Guest Services Specialist

Georgia Aquarium
06.2025 - Current

Substitute Teacher, K-12

North Star Education Services
11.2023 - 06.2024

ELL Teacher

English for a Lifetime
11.2023 - 05.2024

3rd Grade Teacher

International Academy of Smyrna
07.2023 - Current

Corp. Member

TFA Corp Teach For America
03.2023 - 01.2024

Student Teacher

John Deere Middle School
01.2023 - 05.2023

Personal Assistant

St. Ambrose University, WGS Department
08.2022 - 05.2023

Bartender

The Corner Bar
06.2021 - 05.2023

Retail Associate

TRIMBLE Inc
06.2021 - 05.2023

Human Resources Assistant

St. Ambrose University
10.2019 - 08.2020

Bachelor of Arts - Secondary Education, English, And ESL

Saint Ambrose University

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