Isabelle Neza

Dynamic operations and missions leader with over 10 years of experience managing global programs, coordinating multi-country partnerships, and supporting cross-functional teams within faith-based and humanitarian contexts. Expertise in strategic planning, project management, and stakeholder engagement, complemented by a deep understanding of the global church and nonprofit ecosystem. Lived experience in the eastern Democratic Republic of Congo enriches a strong commitment to advancing Christ-centered missions that drive community transformation. Proven ability to foster collaboration and inspire teams toward impactful impact in God's children all over the world.

• Designed and led cross-cultural training sessions for all short-term mission participants, preparing teams in cultural sensitivity, communication, and ministry best practices across 15+ countries.
• Developed a pre-field training curriculum on cultural awareness, conflict management, and partnership ethics, which became the standard orientation resource for all mission teams.
• Developed and launched a streamlined mission trip management system that reduced processing time for applications and approvals by 40%, improving participant experience and reporting accuracy.
• Recruited and trained 50+ volunteers to serve in youth and family programs, improving program consistency and quality.
• Organized multi-cultural family outreach events that engaged over 200 participants annually and strengthened relationships with immigrant communities.
• Built a cross-cultural mentorship program connecting immigrant youth with church mentors for spiritual and academic growth.
• Coordinated child development and disability inclusion projects impacting over 1,000 children and families in Eastern Africa.
• Streamlined program logistics, reducing operational delays and improving delivery timelines for partner churches by 30%.
• Collaborated with local pastors and field staff to strengthen evaluation and reporting standards, ensuring donor compliance and transparency.
• Facilitated training workshops for local volunteers and caregivers in inclusive ministry practices, child protection, and holistic family care.

• Project & Program Management
• Cross-Functional Coordination
• Mission Operations
• Administrative & Executive Support
• Strategic Planning
• Global Church Partnerships
• Budget Oversight & Reporting
• Event & Travel Logistics
• Stakeholder Communication
• Team Leadership & Training
• Process Improvement
• Confidentiality & Discretion

Rooted in a personal relationship with Jesus Christ, I am passionate about serving in the mission of the Church connecting global partners, supporting missionaries, and strengthening systems that advance God’s Kingdom through transformational ministry.