Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Isabelle Ploetz

Lakewood,OH

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Cardiac Monitor Technician

Cleveland Clinic
Beachwood, OH
04.2023 - Current
  • Reviewed patient information to determine normal and abnormal heart patterns.
  • Updated patients' records with readings taken from heart monitors or EKGs.
  • Interpreted complex waveforms associated with different types of arrhythmias accurately.
  • Responded quickly to any alarms generated from the monitors in order to assess potential problems.
  • Monitored patients on telemetry by computer or transtelephonically.
  • Identified potential issues with the patient's ECG tracing before they become critical situations.
  • Contact nursing staff to alert them of changes in their patients vital signs and heart rhythms
  • Document changes in patients chart after speaking with nurse

Key Holder

Apricot Lane Boutique
Westlake, OH
03.2023 - Current
  • Used Point of Sale register system to complete transactions.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Assisted in general housekeeping to maintain store image.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Aligned visual merchandising strategies and products with company messages, target audience and marketing goals.

Sales Associate

Sweet Designs Chocolatier
Lakewood, OH
08.2022 - 05.2023
  • Removed final products, packaged in designated containers and prepared items for shipment or further processing.
  • Ensured quality of chocolate products by monitoring the tempering process.
  • Maintained a clean and organized work area to ensure food safety standards were met.
  • Selected, measured and weighed ingredients in specified amounts.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.

Shift Leader

The Original Popcorn House
Westlake, OH
06.2021 - 08.2022
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Retail Sales Associate

Old Navy
Avon, OH
10.2020 - 06.2021
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Kept informed about new products arriving at the store on a regular basis.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Helped customers by answering questions and locating merchandise.
  • Processed returned merchandise according to company policies.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Offered suggestions for additional items that may be of interest to customers.

Education

EKG Technician Certificate - Electrocardiograph Technology

Polaris Career Center
Cleveland, OH
01-2023

High School Diploma -

Lakewood High School
Lakewood, OH
06-2021

Skills

  • HIPAA Compliance
  • Patient Communication
  • ECG Rhythm Interpretation
  • Electronic Charting
  • POS Systems
  • Cash Handling
  • Cash Register Operation
  • De-Escalation Techniques
  • Customer Service
  • Call Documentation

Accomplishments

  • Preceptor to new hires at the Cleveland Clinic - Go over the online system, how to document and make calls etc. to make sure they are ready to be out on their own

Affiliations

  • I utilize my free time to catch up on my reading or head to the gym to stay healthy

References

References available upon request.

Timeline

Cardiac Monitor Technician

Cleveland Clinic
04.2023 - Current

Key Holder

Apricot Lane Boutique
03.2023 - Current

Sales Associate

Sweet Designs Chocolatier
08.2022 - 05.2023

Shift Leader

The Original Popcorn House
06.2021 - 08.2022

Retail Sales Associate

Old Navy
10.2020 - 06.2021

EKG Technician Certificate - Electrocardiograph Technology

Polaris Career Center

High School Diploma -

Lakewood High School

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Isabelle Ploetz