Isabella Robinson
Cranston,RI
Summary
Dependable, well-organized and self-motivated animal lover eager to contribute to team success through hard work, excellent communication and customer service handling animals with relative ease and gentleness. Motivated to learn, grow and excel in taking on additional shifts/work while providing great care to animals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Waitress
Texas Roadhouse Restaurant
03.2022 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Greeted new customers, discussed specials and took drink orders
- Bussed tables during busy periods to assist staff and quickly turn over tables
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Kept server areas clean and stocked to increase efficiency while working tables
- Used cash registers and credit card machines to cash out customers
- Inspected dishes and utensils for cleanliness
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
The Griddle Cooking
04.2021 - 07.2021
Campanellas Italian Restaurant
09.2019 - 03.2020
Education
High School Diploma -
Cranston High School West
Cranston, RI06.2022
Skills
- Outstanding Customer Service
- Complex Problem-Solving
- Operational Efficiency
- Health Department Regulations
- Dining Room Cleaning and Upkeep
- Anticipating Guest Needs
- Teamwork and Professionalism
- Cleanliness and Organization
- Excellent Communication
- Compassionate Care
Timeline
Waitress
Texas Roadhouse Restaurant
03.2022 - Current
The Griddle Cooking
04.2021 - 07.2021
Campanellas Italian Restaurant
09.2019 - 03.2020
High School Diploma -
Cranston High School West
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