Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Cultural Excursions
References
Timeline
Generic

Isabelle Sorapuru

Chicago,IL

Summary

Dynamic and customer-focused professional with a proven track record at Jitters Coffee House, excelling in coffee expertise and exceptional verbal communication. Demonstrated ability to enhance peoples satisfaction and loyalty through prompt service and a keen ability to anticipate needs. Skilled in fostering positive relationships with people and team members. Energetic professional in the customer service sector, known for high productivity and efficient task completion. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive experiences. Compassionate professional in child care, known for high productivity and efficient task completion. Specialize in early childhood development, behavior management techniques, and educational activity planning. Excel using empathy, communication, and patience to foster trusting relationships with children and parents alike. Reliable with hands-on experience monitoring entertainment activities and homework. Personable, caring and commended for building routines while handling emotional and social needs. Certified in First Aid and CPR.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Babysitter

Jovie Chicago
Chicago, IL
11.2024 - 02.2025
  • Monitoring sleep schedules and adjusting accordingly if needed.
  • Establishing trust through consistent communication with both parents and kids.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.

Barista/Waitress

Jitters Coffee House
Joliet, IL
01.2019 - 12.2024
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Maintained calm demeanor during high-volume periods and special events.
  • Sliced fruits, vegetables and meats for use in food service.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Waitress/Restaurant Hostess/Expeditor

Juliets Tavern
Joliet, IL
02.2022 - 08.2024
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Assisted in seating guests at tables or booths.
  • Served food and beverages to patrons and confirmed complete orders.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Processed payments accurately using cash registers or POS systems.
  • Took orders for food and drinks and delivered them to guests.
  • Bussed tables as needed during peak hours.
  • Organized take-out orders efficiently according to customer requests.
  • Developed positive relationships with regular customers through friendly conversation.

Education

High School Diploma -

Joliet West High School
Joliet, IL
05-2023

Some College (No Degree) - Sociology

Loyola University of Chicago
Chicago, IL

Skills

  • Up-selling
  • Speedy and efficient
  • Verbal and written communication
  • Team collaboration
  • Hospitality and accommodation
  • Time management
  • POS system operation
  • Food preparation
  • Multitasking and organization
  • Positive and professional
  • Child safety expertise
  • CPR/First aid certified
  • Light housekeeping
  • Behavior monitoring
  • Personable nature
  • Childcare

Affiliations

  • Spending time with my family and friends
  • Cooking
  • Playing instruments
  • School
  • Poetry

Accomplishments

  • Graduated High School with at least 3.4 GPA all 4 years
  • Spanish National Honor Society
  • Math National Honor Society
  • Arabic Culture and Language Pre-College Program at University of Champaign Urbana
  • Brown Pre-College Program at Brown University Rhode Island

Certification

  • Illinois Basset Certification
  • Illinois Food Handler Certification
  • CPR/First Aid Certified

Languages

English
Native/ Bilingual
Spanish
Limited
Greek
Limited

Cultural Excursions

  • Mexico
  • Greece
  • United Kingdom
  • Spain
  • France
  • Italy

References

References available upon request.

Timeline

Babysitter

Jovie Chicago
11.2024 - 02.2025

Waitress/Restaurant Hostess/Expeditor

Juliets Tavern
02.2022 - 08.2024

Barista/Waitress

Jitters Coffee House
01.2019 - 12.2024

High School Diploma -

Joliet West High School

Some College (No Degree) - Sociology

Loyola University of Chicago

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Isabelle Sorapuru