Isabelle Talbot
Saint Luke's East Hospital
Pleasant Hill,MO
2
years of professional experience
Dedicated and personable professional with experience in a fast-paced healthcare environment providing excellent customer and patient service. Skilled in communication, scheduling, data entry, record management, multitasking, and resolving concerns professionally. Highly organized, detail-oriented, and dependable with the ability to remain calm and welcoming while managing multiple responsibilities. Seeking to bring strong customer service and administrative skills to a front desk position.
Work History
Phlebotomist
1 Year 6 Months- Managed sensitive situations with empathy and strong communication skills
- Demonstrated attention to detail and problem-solving abilities
- Resolved concerns professionally to create positive customer experiences
- Used computer systems for scheduling, documentation, and data entry
- Worked efficiently under pressure and prioritized multiple tasks
- Processed patient information and maintained accurate records
- Followed strict safety, sanitation, and compliance procedures
- Maintained organized inventory and supplies
Phlebotomist
3 Months- Collected blood samples from patients, ensuring adherence to safety protocols and procedures.
- Prepared specimens for laboratory analysis, maintaining accurate labeling and documentation.
- Assisted in patient triage, providing comfort and information during sample collection.
- Managed inventory of phlebotomy supplies, ensuring availability for daily operations.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Intern
7 Months- Sorted and organized files, spreadsheets, and reports.
- Created and kept a streamlined and organized environment.
- Devised innovative solutions to address complex challenges.
- Resolved issues independently, demonstrating initiative and problem-solving skills.
Education
NHA Certification
Skills
Patient record management
Safety compliance
Customer relationship management
Time management
Effective communication
Attention to detail
Team collaboration
Patient confidentiality
Data entry
Quality control
Medical records handling
Multitasking Abilities
Teamwork and collaboration
Organizational skills
Customer service
Timeline
Phlebotomist
Saint Luke's East Hospital
02.2025 - CurrentRead More
Phlebotomist
Direct Family Healthcare
09.2024 - 12.2024Read More
Intern
Stanger Industries
05.2024 - 12.2024Read More
Pleasant Hill High School
Read More
Kansas City School of Phlebotomy
NHA Certification
Read More