Isabelle Thurgood

• Operated sterilization equipment to ensure compliance with safety and quality standards.
• Prepared and organized surgical instruments for various medical procedures.
• Conducted routine inspections of sterilized items for integrity and cleanliness.
• Collaborated with surgical teams to optimize instrument availability during operations.
• Maintained accurate records of sterilization cycles and equipment maintenance logs.
• Led efforts to reduce turnaround time for instrument cleaning and preparation tasks.
• Wrapped trays, instrument packs, and sets.
• Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
• Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
• Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
• Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
• Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
• Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
• Inspected sterile package integrity prior to distribution.
• Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
• Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
• Recorded biologicals and test results.
• Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
• Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
• Streamlined workflow for the department by organizing instruments and equipment in a systematic manner.
• Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
• Promoted a safe working environment, adhering to established guidelines for handling hazardous materials.
• Established constructive relationships with vendors, facilitating timely delivery of supplies necessary for daily operations.

• Assisted customers in selecting products, ensuring satisfaction and repeat business.
• Maintained cleanliness and organization of deli area to meet health standards.
• Operated slicing machines and scales with precision for accurate portioning.
• Collaborated with team members to restock inventory and manage supplies efficiently.
• Monitored food safety practices to ensure compliance with regulations and guidelines.
• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

I started as a crew member and worked my way up to shift lead and eventually part-time opener.

As a shift lead I worked to manage the crew and make sure everything was running efficiently.

I handled customer complaints when the manager was not around, and helped staff when needed.

I assigned closing tasks and made sure everything was clean by the standards we were given and made sure everyone left or got picked up before leaving. I was also responsible for counting the cash in the register and putting it in the safe at the end of the night and splitting any cash tips between all members.

As a part-time opener when I opened I was responsible for making daily ice-cream, frosting cakes needed for the day/custom cakes for pickup, helped customers, maintained cleaning tasks, all with help from only the manager on the days she was there. There were days I was there alone.

Maintained cleanliness standards, helped customers, and delegated tasks to staff to help run everything efficiently.

• Greeted and seated guests, ensuring optimal first impressions and guest satisfaction.
• Managed waitlists efficiently, streamlining guest flow during peak hours.
• Provided accurate information regarding menu offerings and promotions to enhance guest experience.
• Collaborated with servers and kitchen staff to maintain smooth communication and service delivery.
• Monitored cleanliness of dining area, maintaining high standards of hygiene and presentation.
• Answered customer questions about hours, seating, and menu information.