Isabelle “Bella” Thompson
Naperville,Illinois
Summary
PROFESSIONAL SUMMARY
Public Relations and Communications graduate with a focus on enhancing brand image through strategic messaging. Skilled in creating promotional content that effectively informs and engages target audiences. Proficient in analyzing metrics to evaluate campaign performance and drive improvements.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Saints Peter and Paul Catholic Church
2024.08 - Current
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Acted as lead teacher when needed, managing classroom logistics, lessons, and student engagement.
Developed communication strategies to support student learning and positive behavior.
Tracked student progress and outcomes using data sheets and reports.
Event & Guest Services Associate/Bartender
Koshkonong Mounds Country Club, Fort Atkinson, WI
2023.03 - 2024.07
- Planned and executed events; coordinated staff, vendors, and guest communication.
- Collected and tracked RSVPs and engagement metrics via spreadsheets and CRM tools.
- Crafted and served beverages while engaging with guests, ensuring a welcoming experience, and coordinating bar operations for smooth event execution.
Customer Service Concierge
Bill Jacob’s BMW
2019.10 - 2022.05
- Managed client inquiries, appointments, and departmental operations while building professional relationships.
- Maintained accurate tracking of client interactions and follow-ups.
- Provided product information to customers and answered inquiries regarding availability, pricing, ordering process, delivery times and returns.
- Provided excellent customer service through active listening skills.
- Demonstrated ability to multi-task while working in a fast-paced environment.
Cheerleading Camp Coach
Waubonsie Valley High School
2013.06 - 2017.08
- Led youth teams, choreographed routines, and mentored participants.
- Managed communications and engagement through social media posts and tracked responses.
- Coordinated camp activities and ensured safety of all participants.
- Collaborated with athletic directors, parents, and other coaches to support athlete development.
Education
Bachelor Of Arts - Public Relations, Advertising And Communications
University of Wisconsin
Whitewater, WIBusiness And Corporate Communications
College of DuPage
Glen Ellyn, IL05.2022
High School - College Preparatory
Waubonsie Valley High School
Aurora, Illinois05.2018
Skills
- Excels at Customer Relations
- Excellent Communicator
- Communications strategies
- Crisis management
- Social media posts
- Press release writing
- Media relations
- Brand awareness
- Media kit preparation
- Press packages
- Public speaking
- PR strategy development
Certification
- Accreditation in Public Relations (PRSA)
- Hootsuite Enterprise Certification
- Illinois Basset Certification for Bartenders
- Wisconsin State Alcohol Certification
- USA Cheer Youth/Rec Safety & Risk Management Certification
- Cardio Pulmonary Resuscitation (CPR)
- Water Safety Instructor (WSI)
Additional Information
Volunteering
- Community Adult Day Center of Downer's Grove, Downers Grove, IL
- Feed My Starving Children, Naperville, IL
- Collins Children's Home, Seneca, SC,
Physical Fitness
- Yoga, dance, weight training, hiking, golf, pickleball and playing any team sport.
Other Interests
- Traveling, art, photography, cooking, reading, music.
Timeline
Teacher's Assistant
Saints Peter and Paul Catholic Church
2024.08 - Current
Event & Guest Services Associate/Bartender
Koshkonong Mounds Country Club, Fort Atkinson, WI
2023.03 - 2024.07
Customer Service Concierge
Bill Jacob’s BMW
2019.10 - 2022.05
Cheerleading Camp Coach
Waubonsie Valley High School
2013.06 - 2017.08
Bachelor Of Arts - Public Relations, Advertising And Communications
University of Wisconsin
Business And Corporate Communications
College of DuPage
High School - College Preparatory
Waubonsie Valley High School