Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isabelle Nathalie Reber

New York,NY

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, events, meetings as well as facilitating communication between parties.

Positive, friendly, dependable and upbeat with strong relationship-building abilities.

Overview

32
32
years of professional experience

Work History

Volonteer Work

My Childrens Schools
09.2021 - Current
  • Help plan and deliver numerous activities and special events
  • Work as art manager for the yearly auction project
  • Worked on the yearbook committee
  • Worked on the graduation committee
  • Collaborated with local stores to provide for the events
  • Work in the school library
  • Recess yard chaperone
  • Lunch room chaperone
  • Accompanied various school trips and outings as needed and still do

Coach and Site Liason

Girls On The Run
04.2023 - 06.2023
  • Collaborated with 7 other coaches and the main office to create and execute game plans.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Motivated up to 20 athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Monitored team practices to establish high level of performance.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
  • Taught players how to run specific game plays in order to build cohesive, structured team.

Doctors Office Receptionist

Dr. D. Koelmel
05.2017 - 01.2021
  • Answered phone promptly and directed incoming calls to correct offices.
  • Entered, verified and updated patient information into systems
  • Welcomed patients, pharmaceutical reps and other visitors and provided friendly, knowledgeable assistance.
  • Scheduled and confirmed appointments, communicated with clients, handled rescheduling needs and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records
  • Resolved customer problems and complaints

Volonteer Work

Childrens Various Schools
09.2015 - 07.2020
  • Assisted with planning, coordinating and logistics of community events
  • Lunch room duty setting up and serving food to children
  • Helped plan field trips
  • Accompanied outings with classes

International Sales Manager

Publigroupe
06.2001 - 07.2007
  • Traveled to all locations of the Publigroupe to promote Swiss media worldwide
  • Developed relationships with clients and potential clients to improve business growth.
  • Collaborated with Regional Sales Managers to make strategic sales decisions.
  • Met with potential clients and buyers to discuss features and benefits of products/services.
  • Lead the development of marketing and sales strategies.
  • Established partnerships with local distributors and suppliers.
  • Monitored industry trends and know about developments

Business Development Manager

Performancebase
09.2000 - 09.2001
  • Reached out to potential early adopters for the new performance assessment tool
  • In charge of generating new business
  • Performed client research and identified opportunities for account growth and account penetration
  • Represented company and promoted products at conferences and industry events.

International Account Manager

Columbia University
08.1999 - 08.2000
  • worked with professors to put together executive education programs for large corporations
  • traveled internationally to where the programs were held
  • helped set up and run the conferences smoothly catering to the participants
  • wrap up reports after the end of the programs including accounting

Business Development Associate

Consulate General Of Switzerland
02.1997 - 08.1999
  • searched for business that want to expand to Europe, helped them find the right location in Switzerland
  • Communicated with local organizations to build networks and develop leads.
  • Engaged with customers to build business relationships.
  • Negotiated with the various cantons (states) in Switzerland with regards to taxes etc.

Flight Attendant

Air Engiadina Switzerland
10.1995 - 07.1996
  • Ensured safety, well-being and comfort of customers onboard aircraft.
  • Performed meal and drink services
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.

Tour Guide

Various Swiss Travel Agencies
04.1993 - 09.1995
  • Stationed guide on both Spanish and Greek islands.
  • Picked up and dropped off guests at airport, accompanied them to the various hotels.
  • Guided groups of up to 100 people on scheduled tours.
  • Communicated professionally with customers, answering questions and addressing concerns on a daily basis in all the hotels
  • Managed tour groups by keeping on schedule and quickly handling issues with local staff to promote positive experiences.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Passed on knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
    • Workedworked closely with everyone local
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.
  • Assisted tour members with luggage, bags and maps while handling other helpful tasks.

Public Relations

Publigroupe SA
08.1991 - 04.1993
  • Planned and organized meetings
  • Designed and created campaign e-mail invitations, articles and marketing videos.
  • Collaborated with media to encourage company and product coverage and promote brand mission and values.
  • Researched, negotiated, implemented and tracked advertising and public relations activities.
  • Built professional relationships with distributors, customers and media staff by attending trade shows.
  • Helped plan and execute company, and client events
  • Built and maintained relationships with relevant media outlets and journalists

Education

Bachelor of Arts - Marketing And PR

Elementary, Middle And High Schools
Zurich, Switzerland
04.1991

Skills

  • Task Prioritization
  • Cultural Awareness
  • Problem-Solving
  • Quality Assurance
  • Flexible and Adaptable
  • Interpersonal Communication
  • Project Planning

Languages

English
Native or Bilingual
German
Native or Bilingual
French
Full Professional
Italian
Elementary
Spanish
Elementary

Timeline

Coach and Site Liason

Girls On The Run
04.2023 - 06.2023

Volonteer Work

My Childrens Schools
09.2021 - Current

Doctors Office Receptionist

Dr. D. Koelmel
05.2017 - 01.2021

Volonteer Work

Childrens Various Schools
09.2015 - 07.2020

International Sales Manager

Publigroupe
06.2001 - 07.2007

Business Development Manager

Performancebase
09.2000 - 09.2001

International Account Manager

Columbia University
08.1999 - 08.2000

Business Development Associate

Consulate General Of Switzerland
02.1997 - 08.1999

Flight Attendant

Air Engiadina Switzerland
10.1995 - 07.1996

Tour Guide

Various Swiss Travel Agencies
04.1993 - 09.1995

Public Relations

Publigroupe SA
08.1991 - 04.1993

Bachelor of Arts - Marketing And PR

Elementary, Middle And High Schools

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Isabelle Nathalie Reber