Isabella Bolaños
Compounding Pharmacy Technician
Phoenix,AZ
Summary
Certified Pharmacy Technician with progressive experience in both high-volume retail pharmacy and specialized veterinary compounding. Skilled in non-sterile and hazardous drug preparation (USP and ), pharmaceutical calculations, regulatory compliance, and patient-centered service. Recognized for precision, adaptability, and strong communication across multidisciplinary teams. Combines technical accuracy with customer-facing experience, creating a versatile foundation for advanced compounding, specialty pharmacy, or medical/pharmaceutical sales roles.
Overview
3
3
years of professional experience
5
5
Certifications
Work History
Compounding Pharmacy Technician
Covetrus
PHOENIX, ARIZONA
09.2024 - Current
- Compound an average of 9 capsule orders per day (ranging from single-unit prescriptions to 180+ capsules per order) while maintaining strict dose accuracy and quality control standards.
- Prepare 17+ scoop powder formulations daily and 20+ topical gel compounds per shift in a production-driven laboratory environment.
- Compound customized non-sterile medications including liquids, gels, ointments, capsules, and scoop powders with high precision and consistency.
- Prepare and handle hazardous medications, including chemotherapy agents, in strict compliance with USP and safety standards.
- Perform advanced pharmaceutical calculations to ensure accurate dosing and formulation integrity.
- Interpret and execute master formulation records (MFRs) and maintain complete batch documentation for regulatory compliance.
- Maintain inspection-ready compounding environment through strict adherence to cleaning, documentation, and safety protocols.
- Frequently rotate across multiple lab stations based on workflow demands, demonstrating versatility and cross-functional competency.
- Collaborate closely with pharmacists to ensure quality control and resolve formulation or documentation discrepancies.
- Support a culture of safety, accountability, and continuous improvement in a high-responsibility lab environment.
- Selected Contributions:
- Trusted to handle hazardous and high-risk preparations requiring elevated attention to safety and accuracy.
- Demonstrated consistent reliability in meeting production expectations while maintaining quality standards.
Pharmacy Technician
CVS
GLENDALE, AZ
11.2022 - 09.2024
- Processed and prepared high-volume prescriptions while maintaining accuracy and efficiency under time-sensitive conditions.
- Administered immunizations in compliance with clinical protocols and patient safety standards.
- Performed insurance adjudication, billing troubleshooting, and cost-resolution communication with providers and payers.
- Maintained strict controlled substance documentation in accordance with DEA regulations.
- Delivered patient-focused service by addressing medication questions and facilitating pharmacist consultations when appropriate.
- Managed inventory control, medication ordering, and stock optimization to reduce delays in patient care.
- Ensured compliance with federal, state, and corporate pharmacy policies.
- Customer & Communication Strengths:
- Acted as liaison between patients, providers, and insurance companies to resolve prescription issues efficiently.
- Balanced productivity with patient satisfaction in a fast-paced retail healthcare environment.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Education
Bachelor of Medical Studies -
Arizona State University
Tempe, AZ05.2027
Bachelor of Science -
Grand Canyon University
Glendale, AZ01.2024
Associate of Arts -
Southwestern Illinois College
Belleville, IL01.2021
Skills
- Non-sterile compounding (liquids, gels, ointments, capsules, scoop powders)
- Hazardous drug preparation (USP and )
- Pharmaceutical calculations and dose accuracy
- Batch documentation and master formulation records
- Inventory management and controlled substance tracking
- Pharmacy software systems
- Safety Data Sheet (SDS) utilization
- Regulatory Compliance (USP & )
- Hazardous Drug Handling & Safety Protocols
Cleanroom operations
Medication preparation
Pharmaceutical calculations
Patient confidentiality
Prescription interpretation
Team coordination
Critical thinking
Verbal and written communication
Adaptability and flexibility
Time management abilities
Product knowledge
Self motivation
Prescription verification
FDA and HIPAA compliance
Quality control procedures
Labeling and packaging
Dosage calculations
Hazardous drug handling
Compound documentation
Chemical-handling safety
Non-sterile compounding
Medication dispensing
Prescription filling
Problem-solving skills
Drug safety
Healthcare regulations
Medication labels
Workflow optimization
Pharmacology
FDA drug safety guidelines
Confidentiality and HIPAA
HIPAA
Supporting pharmacy operations
Certification
Certified Pharmacy Technician (CPhT)
Interests
Currently pursuing Bachelor of Medical Studies (Expected 2027), Actively interested in sterile compounding certification and advanced pharmacy training, Long-term interest in expanding into clinical operations or medical/pharmaceutical industry roles
Timeline
Compounding Pharmacy Technician
Covetrus
09.2024 - Current
Pharmacy Technician
CVS
11.2022 - 09.2024
Bachelor of Medical Studies -
Arizona State University
Bachelor of Science -
Grand Canyon University
Associate of Arts -
Southwestern Illinois College