Isac Benavides
Summary
Dynamic logistics professional with a proven track record at Applied Intellect LLC, excelling in inventory management and operational analysis. Known for enhancing customer relationships and driving process improvements, while effectively coaching teams to exceed performance goals. Committed to operational efficiency and achieving organizational objectives.
Overview
10
10
years of professional experience
Work History
Logistics Coordinator
Applied Intellect LLC
10.2023 - Current
- Handles the ordering of equipment for remote employees.
- Conducts inventory audits.
- Generates weekly and monthly reports.
- Assists in the decision analysis of potential vendors and service providers for multiple products and services.
- Responsible for updating inventory, employee information, and entering invoices into Salesforce.
- Explained proposed solutions to customers and management through oral presentations and written proposals.
Inventory Control Data Technician
Marine Corps Community Services/USMC Civilian
Quantico
08.2022 - 07.2023
- Entering a variety of data into various software applications
- Preparing reports on a periodic and regular basis, and/or upon request
- Utilizing 6+ Management systems and Dashboards to answer questions from buyers, vendors, replenishment analysts, regional inventory control specialists, and field personnel
- Managing multiple work assignments simultaneously
Assistant Manager
Prime Communications / At&t Authorized Retailer
Bentonville
09.2020 - 07.2022
- Promoted to Assistant Manager after August 2021
- Assisted customers with routine bill payments and those switching carriers through the customer onboarding process
- Worked in a Customer Success focused environment, ensuring that every customer had their specific needs addressed would result in repeat business for our location in a saturated market
- Coached a sales team on behaviors that influenced meeting and exceeding sales goals
- Provided assistance in resolving customer issues with services and billing disputes
- Increased accessories sales revenue by 15% Q4 2021
Station Agent
American
Bentonville
09.2015 - 08.2020
- As a cross-functional agent performed in the following roles: Operations, Ticketing, Baggage counter, and Baggage handling
- Communicated with flight crew, dispatch, gate agents, and ground personnel to coordinate both weight & balance and timely departure of every flight
- Provided award winning customer service as a Ticketing agent
- Winner of the American Airlines Above & Beyond award
Education
BSBA - Information Systems
University of Arkansas
Fayetteville, AR05.2020
Skills
- Experienced with Microsoft Office applications
- Team coaching
- Inventory management
- Accurate data entry
- Operational analysis
- Customer relationship management
- Process improvement
- Time management
Timeline
Logistics Coordinator
Applied Intellect LLC
10.2023 - Current
Inventory Control Data Technician
Marine Corps Community Services/USMC Civilian
08.2022 - 07.2023
Assistant Manager
Prime Communications / At&t Authorized Retailer
09.2020 - 07.2022
Station Agent
American
09.2015 - 08.2020
BSBA - Information Systems
University of Arkansas
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