Adept at ensuring operational excellence and data integrity, my tenure at BAE Systems Inc,Fort Wayne, honed my leadership and collaborative skills. Certified in J-STD-001, I excel in PCB assembly and soldering, blending technical expertise with exceptional customer service to drive project success and regulatory compliance.
Hi, I’m
Isadora McDowell
Fort Wayne,IN
Summary
Overview
25
years of professional experience
12
Certification
Work History
Walgreen's Pharmacy
Pharmacy Technician
07.2024 - Current
Job overview
- Responded to inbound calls and resolved inquiries.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Ensured adherence to safety regulations in workplace maintenance.
- Established positive rapport with both new and return patients through exceptional customer service at the pharmacy.
- Managed various operational activities in the pharmacy with dedication to service excellence.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Bae Systems Inc.
Operations Associate
10.2012 - 06.2025
Job overview
- Managed daily activities to ensure punctual task completion.
- Guided and supported new team members, creating a collaborative workspace.
- Managed accurate records with diverse software systems, ensuring data integrity and regulatory compliance.
- Executed standard procedures for handling shipments and receipts.
Education
Ivy Tech Community College of IndianaFort Wayne, IN
Associates In Science from Respiratory Therapy
University Overview
Skills
§ Performs all levels of SMT and thru hole hand component soldering to IPC standards
§ Performs lead forming using different types of electronic parts by using hand tools and automatic equipment for PCB assembly
§ Has advanced understanding of PCB assembly drawings and related documents and assembly instructions
§ Utilizes electrical and manual tools such as soldering iron, desoldering equipment, and solder removal tools
§ Able to rework, repair, and modify printed circuit boards and/or assemblies to required specifications
§ Current J-STD-001 certification
§ Excellent customer service and problem solving skills
Certification
J-STD-001 certification 2012 to Present
Timeline
Pharmacy Technician
Walgreen's Pharmacy
07.2024 - Current
Operations Associate
Bae Systems Inc.
10.2012 - 06.2025
Ivy Tech Community College of Indiana
Associates In Science from Respiratory Therapy
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