Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isadora Medina

Claremont,CA

Summary

Diligent Events Assistant with solid background in event planning. Successfully coordinated and assisted in executing numerous events, ensuring seamless operations and positive attendee experiences. Demonstrated proficiency in managing vendor relationships and logistical arrangements.

Overview

20
20
years of professional experience

Work History

Direct Support Professional

Abundant Care
07.2019 - 06.2022
  • Maintained clean, safe, and well-organized resident environment.
  • Documented progress notes thoroughly to track resident achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted residents with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for residents.
  • Transported residents to and from medical appointments with safety and efficiency.
  • Maintained facilities schedule and organized events.

In Home Caregiver

AccentCare
06.2009 - 07.2019
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
  • Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
  • Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer''s disease or dementia.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.
  • Facilitated consistent communication between clients, their families, and healthcare professionals to ensure comprehensive understanding of individual care requirements.

Dispatcher Coordinator

Mr. Rooter Plumbing, Inc.
01.2005 - 06.2007
  • Organized and coordinated team meetings, luncheons, and staff appreciation events.
  • Improved customer satisfaction with timely and accurate dispatching of service requests.
  • Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
  • Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.
  • Implemented a proactive maintenance scheduling system to minimize equipment downtime and reduce costs.
  • Managed high call volumes while maintaining composure and professionalism under pressure.
  • Maintained detailed records of dispatched calls, resource allocation, and incident outcomes for reporting purposes.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of upwards of 15-20 fleet vehicles.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.


Dental Assistant

Plaza Dental Group
07.2002 - 02.2003
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists evaluations.
  • Developed and placed xrays on xray viewer for dentist to examine.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

Girl Scout Leader

Girl Scouts of Greater Los Angeles
09.2011 - 06.2018
  • Planning and Organizing activities: designing and leading a variety of fun, educational, and age-appropriate activities that align with the Girl Scouts mission and goals, such as outdoor adventures, community service, badge work, and leadership development.
  • Teamwork and Collaboration: working with other leaders, volunteers, and parents to facilitate troop operations, events, and fundraising efforts, such as cookie sales or community service projects.
  • Established and maintained safe and positive environment for Girl Scouts to grow, learn and have fun.
  • Encouraged Girl Scouts to develop own leadership skills through hands-on experiences.
  • Participated in group activities, emphasizing making camp fun for campers, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
  • Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
  • Gathered ideas and information to determine a budget that maximizes efficiency while maintaining a healthy profit for our troop.
  • Participated in the organization of troop fundraising events and activities. Planned activities and provided all supplies for event while staying within a predetermined budget in order to raise the most funds for our troop.
  • Planned and organized trips for our troop using funds earned through cookie, fall product sales, and money earning events we had held throughout the year.

Event Planning Assistant

Parent-Teacher Association
09.2011 - 06.2019
  • Facilitated seamless communication between all parties involved in an event, ensuring everyone was well-informed throughout the planning process.
  • Boosted team productivity by efficiently delegating tasks among staff members according to individual strengths and skill sets.
  • Elevated overall event quality by carefully selecting entertainment options that complemented themes and audiences.
  • Fostered strong relationships with clients and vendors alike, resulting in repeat business and positive word-of-mouth referrals.
  • Spearheaded successful fundraising efforts through well-planned charity events, contributing to community development initiatives.
  • Developed streamlined systems for managing guest invitations and RSVPs, reducing manual labor while ensuring accurate attendee counts.
  • Streamlined the event planning process, effectively coordinating with vendors and clients to ensure smooth execution.
  • Coordinated schedules and timelines for events.
  • Generated detailed reports post-event to analyze success factors and areas of improvement, informing future planning efforts.
  • Brainstormed and implemented creative event concepts and themes.
  • Created detailed timelines and budgets for events to meet all deadlines.

Education

Pharmacy Technician License - Pharmacy

East Valley College
Glendora, CA
06-2011

Dental Assistant - Dental Assisting

Northwest College
West Covina, CA
06-2002

Skills

  • Prioritization Skills
  • Personalized Support Planning
  • Facility Operations Management
  • Event Organization
  • Event Planning Coordination
  • Proficient in Task Management

Timeline

Direct Support Professional

Abundant Care
07.2019 - 06.2022

Girl Scout Leader

Girl Scouts of Greater Los Angeles
09.2011 - 06.2018

Event Planning Assistant

Parent-Teacher Association
09.2011 - 06.2019

In Home Caregiver

AccentCare
06.2009 - 07.2019

Dispatcher Coordinator

Mr. Rooter Plumbing, Inc.
01.2005 - 06.2007

Dental Assistant

Plaza Dental Group
07.2002 - 02.2003

Pharmacy Technician License - Pharmacy

East Valley College

Dental Assistant - Dental Assisting

Northwest College

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Isadora Medina