Stephanie Jewett
Houston
Summary
Dynamic and results-driven professional with extensive experience in retail, notably as an Assistant Store Manager at 99 Cent Store. Proven expertise in cash handling and exceptional customer service, fostering a positive shopping experience. Recognized for enhancing store performance through strategic merchandising and effective team leadership, ensuring operational excellence and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front End Cashier
Specs Liquor And Bar Supply
06.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Approached every question or concern with calm and level-headed approach.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
- Prevented loss by identifying fraudulent transactions and following established security procedures.
Stock and Recovery
Dollar Tree
05.2024 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Assistant Store Manager
99 Cent Store
02.2022 - 04.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
High School Diploma -
Waseca High
Minesota07-2007
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Customer service
- Team player attitude
- Cash handling expertise
- Shelf stocking
- Reliability and punctuality
- Cash register operation
- Efficient checkout process
- Credit card transactions
- ID verification
- Point-of-sale system operation
- Handling complaints
- Cash management
- Cleanliness and hygiene
Languages
Spanish
English
Timeline
Front End Cashier
Specs Liquor And Bar Supply
06.2024 - Current
Stock and Recovery
Dollar Tree
05.2024 - 09.2024
Assistant Store Manager
99 Cent Store
02.2022 - 04.2024
High School Diploma -
Waseca High
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