Summary
Overview
Work History
Education
Skills
Coursework
Awardsrecognition
Volunteer Experience
Projects
Art
Languages
Timeline
Generic

Isaiah Almonte

Elmwood Park,NJ

Summary

A dedicated and customer-oriented professional with versatile experience in cashiering, customer service, and produce management within fast-paced retail environments. Skilled in handling transactions, providing exceptional service, and maintaining product quality while adhering to store policies and safety standards. Known for strong communication, problem-solving abilities, and a collaborative approach to ensuring a seamless shopping experience for all customers.

Overview

5
5
years of professional experience

Work History

Retails Sales Associate

Macy’s
04.2023 - Current
  • Greet and assist customers, providing product recommendations and support based on customer needs.
  • Achieve or exceed personal and store sales goals by driving conversion, suggestive selling, and upselling products.
  • Ensure the sales floor is clean, organized, and fully stocked.
  • Assist in visual merchandising efforts, including setting up displays and replenishing inventory.
  • Maintain up-to-date knowledge of product lines, promotions, and store policies.
  • Process transactions using the point-of-sale (POS) system accurately and efficiently, handling cash, credit, and return procedures.
  • Work with other team members and departments to ensure smooth store operations and a positive customer experience.
  • Assist with inventory control, including stocking shelves, restocking sold items, and participating in inventory counts
  • Adhere to Macy’s loss prevention policies, monitoring the sales floor for potential theft and ensuring all procedures are followed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Ensuring that all items that are supposed to be marked with the correct price or discounted price
  • Help contribute customers by signing up for a Macy’s credit card or becoming a bronze member to get discount benefits


Produce Team Member

Wholefoods Market
07.2021 - 05.2023
  • Manage the setup, maintenance, and rotation of fresh fruits and vegetables in the produce department to ensure optimal product quality and presentation.
  • Ensure produce is accurately labeled with correct pricing, signage, and product descriptions.
  • Engage with customers by answering product-related questions, providing recommendations, and assisting in locating specific items.
  • Maintain cleanliness and organization of the produce section, following store safety and sanitation guidelines.
  • Monitor and discard expired or damaged products, adhering to food safety standards.
  • Collaborate with team members to complete restocking and replenishing tasks during peak business hours.
  • Provided excellent customer service by assisting customers with product inquiries, special requests, and general support.
  • Ensured shelves were stocked, organized, and fully stocked at all times.
  • Assisted in receiving shipments, unpacking products, and organizing stock in the storeroom.
  • Handled customer complaints and resolved issues professionally, enhancing the overall shopping experience.


Cashier/ Customer Service

ShopRite (Inserra)
08.2019 - 07.2021
  • Operate the cash register and process transactions for customers accurately. This includes handling cash, credit/debit cards, coupons, and other forms of payment, ensuring all transactions follow store policies.
  • Greet customers warmly and offer assistance as needed. Respond to inquiries, handle complaints, and resolve any transaction issues in a friendly and professional manner.
  • Scan and bag items efficiently while ensuring the correct pricing is applied to each product. Minimize wait times and ensure customers have a positive checkout experience.
  • Handle returns and exchanges in accordance with store policy. Ensure that all paperwork is completed accurately, and any refunds or adjustments are processed correctly.
  • Stay informed about store promotions, loyalty programs, and policies. Share information about current sales and promotions with customers to enhance their shopping experience.
  • Keep the checkout area clean, organized, and well-stocked with necessary materials like bags, receipts, and register paper. Regularly sanitize the checkout counter and equipment.
  • Assist in other areas of the store as needed, including restocking shelves, helping with inventory management, or assisting at the customer service desk.
  • Work closely with other team members to ensure smooth store operations. Communicate effectively with managers and team members about customer needs and store activities.


Education

Bachelor of Arts - Studio Arts

William Paterson University
05.2022

Associate of Arts - Studio Arts

Passaic County Community College
05.2020

Skills

  • Charcoal
  • Ink
  • Water Paint
  • Printmaking
  • Microsoft Word
  • PowerPoint
  • Excel
  • Outlook
  • Portrait
  • Cityscape
  • Outdoor

Coursework

  • Drawing 1 & 2
  • Life Drawing
  • Color Theory
  • Foundational Drawing
  • Photography 1 & 2
  • Digital Methods
  • Watercolor
  • Printmaking Studio
  • 3D Design
  • Renaissance to Revolution

Awardsrecognition

Art Exhibit Juried Student Exhibit Participant, Spring 2018

Volunteer Experience

St. Peter’s Haven, Clifton, NJ, Pantry Inventory Analyst, 03/2018, 04/2019, Managed and accounted for all groceries to be handed out to the community, Maintained a clean workstation throughout the day, Helped in the distribution of clothing and food

Projects

Dynamic Figure Drawing, WPUNJ, Fall 2021, Draw models in their dynamic poses. Draw figures and get every detail of the shadow and the gestures of the pose. Understanding how drawing the figure, shape, and face of the human body is an easy process that takes time but can be achieved.

Art

Passionate about various forms of artistic expression, including painting, drawing, and visual art. Engages in creative projects that enhance problem-solving skills, attention to detail, and out-of-the-box thinking, which can be applied to customer service and visual merchandising in retail settings.

Languages

Spanish
Elementary

Timeline

Retails Sales Associate

Macy’s
04.2023 - Current

Produce Team Member

Wholefoods Market
07.2021 - 05.2023

Cashier/ Customer Service

ShopRite (Inserra)
08.2019 - 07.2021

Bachelor of Arts - Studio Arts

William Paterson University

Associate of Arts - Studio Arts

Passaic County Community College

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Isaiah Almonte