Isaiah Baggett
Chicago,US
Summary
Server with 10+ years of experience in hospitality, excelling in customer service and multitasking within high-paced environments, having up to 15 tables and anywhere from 20-100’s of guests. Adept at leveraging POS, bartending, and restaurant management skills to enhance guest satisfaction and operational efficiency. Ambitiously pursuing the goal of entrepreneurship and the experience to succeed in the professional world.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Labor
Primary Staffing
Bolingbrook, IL
12.2024 - Current
- Increased overall job site efficiency by assisting with general labor tasks when necessary.
- Increased overall crew efficiency by offering assistance in other areas when not operating cranes, such as general labor tasks or equipment transportation.
- Performed general labor duties such as loading/unloading trucks or digging trenches when needed for successful project completion.
- Contributed to successful project completions by providing essential support in various general labor tasks as needed.
Server
Buffalo Wild Wings
Berwyn, IL
08.2024 - 11.2024
- Earned high customer ratings by building rapport and delivering attentive service.
- Efficiently managed numerous tables during busy periods, showcasing multitasking skills.
- Coordinated with kitchen staff to ensure prompt and accurate food delivery.
- Advised customers on menu selections, considering preferences and dietary needs.
Server
Benihana
Chicago, IL
04.2023 - 10.2023
- Delivered 5-star service at Benihana, expertly guiding guests through menu options and accommodating dietary restrictions, enhancing customer satisfaction through personalized recommendations.
- Created memorable dining experiences at Benihana by combining attentive service with deep menu knowledge, addressing allergen concerns, and providing tailored suggestions to exceed guest expectations.
Security
Untitled Supper Club
Chicago, IL
09.2022 - 03.2023
- . Monitored entry/exit points, conducted thorough ID verification, and managed crowd control while providing personalized assistance to VIP clientele.
- Prevented potential incidents through vigilant surveillance, identifying behavioral red flags and addressing security concerns before escalation.
- Facilitated safe transportation arrangements for intoxicated patrons, coordinating with rideshare services and ensuring responsible departure protocols.
Education
High School Diploma - undefined
Schurz High School
Chicago06.2015
Skills
- Catering
- Customer Service
- Public Speaking
- Restaurant Management
- Upselling
- Cash Handling
- Food Service
- POS
- Warehouse Operations
- Bartending
- Team Collaboration
- Multitasking
- Time management
- Supervisory experience
Certification
- OSHA 30, Apr 2023 - Present
- Forklift Operation, Apr 2023 - Present
Timeline
General Labor
Primary Staffing
12.2024 - Current
Server
Buffalo Wild Wings
08.2024 - 11.2024
Server
Benihana
04.2023 - 10.2023
Security
Untitled Supper Club
09.2022 - 03.2023
High School Diploma - undefined
Schurz High School