Isaiah Barajas
St. Petersburg,FL
Summary
As a dedicated finance major with diverse experience in operations management, customer service, and leadership roles, I possess a strong analytical mindset and a passion for driving results. I am eager to leverage my skills in a dynamic corporate environment where I can contribute to strategic initiatives and foster growth. Joining your team aligns with my commitment to professional development and my desire to make a meaningful impact within the organization.
Overview
3
3
years of professional experience
Work History
Owner/Operator
Entrepreneurship
Gulfport, FL
04.2024 - Current
- Launched a paddleboard rental business, overseeing all aspects of operations, marketing, and customer service to ensure a seamless experience for clients.
- Developed and executed a marketing strategy, utilizing social media platforms and local advertising to increase brand visibility and attract customers.
- Managed inventory and logistics, coordinating the procurement of paddle boards, kayaks, safety equipment, and accessories to ensure optimal service delivery.
- Facilitated the sale of paddle boards and kayaks, providing expert product knowledge and personalized recommendations to customers, resulting in increased sales.
- Established strong customer relationships through exceptional service, leading to repeat business and positive word-of-mouth referrals.
- Conducted market research to identify trends and customer preferences, adjusting offerings to meet demand, and enhance profitability.
- Organized and led paddleboard tours and events, providing clients with unique outdoor experiences while promoting safe paddling practices.
Vice President
St.Pete Scuba Club
St. Petersburg, FL
10.2023 - Current
- Developed and executed strategic plans to support the vision of the organization.
- Formulated policies that improved operational efficiency and productivity.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Assisted in leading and managing club activities, including organizing diving trips, training sessions, and safety workshops to enhance member engagement and skills.
- Collaborated with the President to develop and implement club initiatives, ensuring alignment with the club's mission and goals.
- Facilitated communication between club members and university administration, advocating for resources and support to promote the club’s activities.
- Coordinated fundraising efforts and events to secure financial resources for club activities, increasing participation, and expanding program offerings.
- Organized educational sessions and guest speaker events to provide members with knowledge on marine conservation, diving techniques, and safety practices.
- Mentored new members, providing guidance on diving practices and fostering a welcoming and inclusive club culture.
- Maintained and updated club social media platforms, enhancing visibility and promoting upcoming events to increase membership and participation.
- Secured partnerships with organizations such as Tampa Bay Water Keeper, the Florida Fish and Wildlife Conservation Commission (FWC), and the IDEA Dive Agency, demonstrating the club's commitment to marine conservation and community engagement.
Remote Operations Manager/Operations Consultant
Taqueria Jalisco
Naples, FL
08.2023 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Collaborated with management to develop and implement strategies for optimizing service delivery and enhancing customer satisfaction.
- Coordinated with staff to plan and execute promotional events, ensuring seamless operations and successful engagement with the community.
Vice President
St.Pete Running Club
St. Petersburg, FL
08.2023 - 05.2024
- Assisted in leading and managing club operations, including planning and organizing regular training sessions, group runs, and social events to foster member engagement and camaraderie.
- Collaborated with the President to develop and implement initiatives that promote fitness, wellness, and a positive running community on campus.
- Coordinated participation in local races and charity runs, enhancing club visibility and encouraging members to achieve personal running goals.
- Organized workshops and training clinics focused on running techniques, injury prevention, and nutrition to educate members and improve overall performance.
- Fostered a supportive and inclusive environment by mentoring new members and facilitating communication among club participants.
- Maintained and updated club social media platforms to promote events, share running tips, and encourage member participation.
Marketing Consultant
Next Level Consulting
05.2023 - 08.2023
- Specialized in direct, remote, and digital marketing strategies to support the growth and success of a small startup.
- Dedicated 50-60 hours per week to immersively understand the target audience, analyze market trends, and identify growth opportunities.
- Assisted in developing and executing impactful marketing campaigns across various channels, leveraging digital marketing knowledge to enhance outreach.
- Conducted meticulous research and data analysis to provide actionable insights, optimizing marketing efforts, and improving customer engagement.
- Actively participated in brainstorming sessions, collaborating with team members to generate innovative ideas and contribute to the overall marketing strategy.
- Delivered concise daily presentations outlining strategies for leveraging our consulting skills to facilitate knowledge exchange and collaboration among team members.
- Fostered an environment of motivation and alignment by kickstarting each day with interactive sessions that shared innovative strategies and best practices.
- Achieved top two performance rankings consecutively each week among 12 interns over a 15-week period, and ranked among the top 20 out of 100+ employees, and top 10 within my sector of 25+.
- Conducted market research to identify new opportunities for product development.
- Created content strategy plans to improve customer experience across multiple platforms.
- Researched competitive landscape to gain insights into best practices and trends.
- Planned and executed events to promote brand awareness and loyalty.
- Partnered with advertising agencies to develop promotional materials that aligned with corporate objectives.
- Developed partnerships with local businesses to grow brand recognition in the community.
- Generated reports on key performance indicators of ongoing campaigns and initiatives.
- Ensured compliance with legal regulations pertaining to all aspects of marketing activities.
- Supported clients in raising brand recognition through strategic marketing.
Server/Waiter/Food Runner/Busser
Taqueria Jalisco
05.2021 - 08.2023
- Delivered exceptional customer service to enhance guest satisfaction and ensure a positive dining experience.
- Managed order taking, food and beverage delivery, and provided menu recommendations to guests.
- Processed payment transactions and addressed customer inquiries or concerns promptly.
- Coordinated timely and accurate food delivery as a Food Runner, ensuring orders reached the correct tables.
- Maintained cleanliness and organization of the dining area by efficiently clearing and resetting tables as a Busser.
- Minimized wait times as a Server to under one minute, ensuring guests received timely attention throughout their meal.
- Collaborated with team members to support smooth restaurant operations and uphold high service standards.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Sales
Vivint
01.2023 - 05.2023
- Generated sales for home security and automation products through direct engagement with potential customers.
- Introduced Vivint's products and services, articulating their benefits, and addressing customer inquiries effectively.
- Demonstrated equipment usage and provided accurate cost estimates for installation and monthly service fees.
- Conducted follow-up communications with interested prospects and scheduled installation appointments.
- Maintained a professional and courteous demeanor throughout the sales process, while adhering to all regulations and company policies.
- Knocked on an average of 150 doors daily, achieving a response rate of 50%, and a closing rate of 7% per assigned section.
- Focused on achieving sales targets and enhancing customer satisfaction by offering quality products and services tailored to meet client needs.
- Achieved sales targets and outcomes consistently by tenaciously pursuing new customers and sales opportunities.
- Used consultative sales techniques to overcome objectives during sales presentations.
- Analyzed sales data to identify areas of improvement and develop strategies for increasing sales volume.
- Provided reports on sales activity, sales forecasts and quantifiable sales objective measurements to management.
- Participated in sales training and workshops to improve sales techniques and product knowledge.
Retail Sales Associate
Old Navy
05.2022 - 08.2022
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Tracked inventory levels throughout the day and restocked items as needed.
- Completed transactions in an efficient manner while providing excellent customer service and ensuring compliance with company policies regarding cash management and security.
- Operated point-of-sale systems accurately to process payments from customers.
- Assisted in inventory management, including restocking merchandise and organizing displays to optimize product visibility and accessibility.
- Helped lead the store to achieve ranking in the 99th percentile for sales and revenue among all locations.
- Engaged in upselling and cross-selling initiatives, promoting credit cards and seasonal items to maximize sales opportunities.
- Collaborated with team members to achieve store sales goals and improve overall customer satisfaction through teamwork and effective communication.
- Maintained a comprehensive knowledge of current promotions, product lines, and store policies to effectively address customer inquiries and drive sales.
Education
Bachelor of Science - Finance
University of South Florida
05-2026
High School Diploma -
Naples High School
Naples, FL05-2022
Skills
- Bilingual (Spanish and English)
- Operations Management
- Personnel Management
- Operations Oversight
- Operational Reporting
- Negotiation
- Marketing Strategy Development
- Strategic Planning
- Relationship Management
- Financial Analysis
- Customer Service
- Tableau/ PowerBI
- Excel
- Event Planning and Coordination
- Team Collaboration
- Sales and Marketing
- Business Planning
- Risk Management
- Resource Allocation
- Process Improvement
- Data Analysis
- Client Relationship Building
Languages
- English
- Spanish
Awardsandacknowledgements
- Founders Fund of Pelican Bay Scholarship: Scholarship worth a total of $24,000 in regards to academics, extracurriculars, and work
- Gulf Coast Runners (GCR) Scholarship Winner: $5,000 dollar scholarship granted for running and academics
- FHSAA Cross Country State Medalist (2021)
- NHS MVP Runner Award (2020,2021)
- Varsity Captain Award (2021)
- Naples Daily News All County First Team (2021)
- Varsity Letter in Cross Country (2019, 2020, 2021)
- Varsity Letter in Track and Field (2020, 2021,2022)
- Varsity Captain of the Track and Field team and Cross Country Team (2021,2022)
- All Region Cross Country (2020, 2021)
- All District Cross Country (2019, 2020, 2021)
- All County First Team Cross Country (2019, 2020, 2021)
- All District 2nd Team (2021)
- NHS Academic Scholar Award
- Certificate of Achievement Biology (2018)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Paddle Boarding
- Skimboarding
- Fishing
- Fly Fishing
- Fly tying
- Running
- Scuba Diving
- Barista
Accomplishments
- Entered University as D1 Runner in XC and Track
- Founders Fund Scholarship that accumulates to a total of $24,000 in 4 Years.
Timeline
Owner/Operator
Entrepreneurship
04.2024 - Current
Vice President
St.Pete Scuba Club
10.2023 - Current
Remote Operations Manager/Operations Consultant
Taqueria Jalisco
08.2023 - Current
Vice President
St.Pete Running Club
08.2023 - 05.2024
Marketing Consultant
Next Level Consulting
05.2023 - 08.2023
Sales
Vivint
01.2023 - 05.2023
Retail Sales Associate
Old Navy
05.2022 - 08.2022
Server/Waiter/Food Runner/Busser
Taqueria Jalisco
05.2021 - 08.2023
Bachelor of Science - Finance
University of South Florida
High School Diploma -
Naples High School
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