ISAIAH BELL
CUSTOMER SERVICE & ADMINISTRATIVE SUPPORT PROFESSIONAL
Riverview,FL
Summary
Service-driven professional with a diverse skill set in customer service, team communications, conflict resolution, and administrative leadership. Strong expertise in customer service, administration, and communications to establish efficiency, resolve problems, and optimize productivity. Knowledgeable in multichannel communications, planning, and time management. Capable of managing multiple tasks, handling interruptions, and maintaining focus for detailed accuracy and optimal productivity.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Representative
Lowe's
Gibsonton, Florida
04.2025 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Barback - Variety Worker
The Guesthouse
Orlando, FL
01.2021 - 01.2022
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Delivery Driver-Customer Service Associate
Domino's Pizza
Gibsonton, Florida
01.2018 - 01.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Bachelor of Computer Science - Cyber Security
Florida Technical College
Tampa, FL 07.2024 - Current
Skills
Organization & Planning
Multitask Management
Multichannel Presentations
Customer Service
Conflict Resolution
Retail Sales & Service
Team Leadership
Administrative Management
Time Management
Leadership
Multimedia Communications
Problem-solving
Product knowledge
Critical thinking
Computer proficiency
Adaptability and flexibility
Timeline
Customer Service Representative
Lowe's
04.2025 - Current
Bachelor of Computer Science - Cyber Security
Florida Technical College
07.2024 - Current
Barback - Variety Worker
The Guesthouse
01.2021 - 01.2022
Delivery Driver-Customer Service Associate
Domino's Pizza
01.2018 - 01.2019