Isaiah Bennett
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
13
13
years of professional experience
Work History
CDL Class C Driver (Warehouse)
OSF HealthCare Saint Francis Medical Center
02.2020 - Current
- Perform clerical duties such as answering telephones, taking and relaying routine information, and completing necessary documentation.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Monitored and managed fuel consumption and expenses for management reporting.
- Followed established auditing processes to meet internal and regulatory requirements.
- Operated with safety and skill to avoid accidents and delays.
- Maximized load safety by balancing, securing, and weighing products.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Verified contents of inventory loads against Bills of Lading.
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Organized warehouse shelves and racks to maximize space utilization.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Stored materials and supplies for accessibility and easy retrieval.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Utilized warehouse management system to accurately track and update inventory records.
- Completed cycle counts and monthly inventory.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Followed orders precisely for correct items, sizes and quantities.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Safely and securely loaded items to prevent damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Kept work areas neat, clean and free from debris.
- Transported merchandise pallets to move in warehouse.
- Prepared and checked outbound shipments for accuracy.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Managed timely and effective replacement of damaged or missing products.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Recorded daily activities for inventory control.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Created and enforced detailed organization processes to increase quality and service standards.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Interacted with guests in friendly and knowledgeable way.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Packed and palletized items for shipment on outbound trailers.
- Disposed of damaged or out-of-code products under approval of operations team.
- Loaded bulk and route delivery trucks with warehouse goods.
- Counted inventory by sections or for complete audits.
- Pulled order materials according to pick tickets and delivery schedules.
- Verified orders from shipping and receiving documentation to complete accurate transfers.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Managed warehouse operations and verified proper shipment procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Moved furniture and boxes using utility dolly and truck ramp.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Strapped items down over protective padding to secure throughout transportation.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Improved efficiency with quick and accurate loading of boxes.
- Trained and developed warehouse staff on safety measures.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Assistant Manager, Key Hourly Kitchen Associate, Cashier
Brimfield
01.2014 - 12.2020
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Communicated with customers to assess satisfaction with products and services received.
- Monitored employee productivity and optimized procedures to reduce costs.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Trained and managed associates in customer service and sales techniques.
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Produced regular sales reports, analyzed data and identified areas for improvement.
- Audited store operations and records under management direction and resolved discrepancies.
- Partnered with store and district management to capitalize on new retail business opportunities.
Armored Service Technician
Thillens Cagistics
03.2015 - 12.2018
- Guarded bags of money and valuables during receipt and transfer to banks and other facilities.
- Balanced and loaded ATM machines along route.
- Recorded information on reports and forms.
- Loaded and carried bags of cash, coins and other valuables into and from armored van.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Supervised unloading and loading of valuables, cash and important artifacts to verify proper delivery of requested items.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Performed pre-trip inspections on armored truck by checking fluid levels, signals, brakes and engine functionality.
- Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
- Received and issued receipts from customers to verify successful transfer of valuables.
- Communicated with dispatch to discuss and report disturbances or occurrences on route.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Responded quickly to incidents and assessed active situations for security concerns.
- Maintained physical fitness to perform physically demanding job tasks.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
Security Guard
AGB Investigative Services
05.2014 - 07.2017
- Maintain safe and secure environment for customers and employees by patrolling and monitoring premises and personnel within assigned areas to guard against theft, shoplifting, vandalism and fire
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Observing all activities at premises and reporting any suspicious circumstances
- Handling emergency situations effectively; medical emergencies, accidents and other threats
- Travel between cities, counties, states upon request
RTS Clerk
SC2 Inc - Supply Chain Services & Solutions
01.2011 - 03.2015
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Produced high-quality communications for internal and external use.
- Processed documents and materials to disseminate information to appropriate parties.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Provided meeting support by taking minutes and dictations.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
- Compiled and analyzed data to produce reports.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Edited documents to keep company materials free of grammar errors.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded package containers onto forklifts and transported into packaging areas.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
Education
Licensure - LMT
Midwest Technical Institute
East Peoria, IL10.2014
Diploma - CADD, Business Law
Richwoods Community High School
Peoria, IL09.2002
Skills
- Maintenance Needs
- Plan Routes
- Strong Working Relationships
- Inquiry Response
- Dependability and Honesty
- Ability to Lift 50 Pounds
- Communication and Interpersonal Skills
- Microsoft Excel
- Order Picking and Processing
- Pallet Jacks
- Punctual and Dependable
- Hand Scanning
- Stocking and Replenishing
- Self-Motivated and Disciplined
- Material Safety Data Sheet
- Hand Truck Operation
- Operational Efficiency
- Microsoft Word
- Inventory Management and Planning
- Forklift Operation
- Shipping and Receiving
- Cycle Counts
- Forklift Safety and Operation
- Basic Mathematics
- Facility Maintenance
- Goals and Performance
- Purchasing Orders and Requisition
- Motivated Team Player
- Heavy Lifting
- IBM Cognos Impromptu
- Epic Systems
- Audit Programs and Processes
- Accounting
- Reading Comprehension
- Public Law
- Production Targets
- Protective Equipment Knowledge
- Optimize Storage
- OSHA Standards
- Inventory Records
- Warehouse Organization
- Paperwork Processing
- Pallet Building
- DOT Requirements
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
"If your actions inspire others to dream more, learn more, do more, you are a leader."
John Quincy Adams
Timeline
CDL Class C Driver (Warehouse)
OSF HealthCare Saint Francis Medical Center
02.2020 - Current
Armored Service Technician
Thillens Cagistics
03.2015 - 12.2018
Security Guard
AGB Investigative Services
05.2014 - 07.2017
Assistant Manager, Key Hourly Kitchen Associate, Cashier
Brimfield
01.2014 - 12.2020
RTS Clerk
SC2 Inc - Supply Chain Services & Solutions
01.2011 - 03.2015
Licensure - LMT
Midwest Technical Institute
Diploma - CADD, Business Law
Richwoods Community High School
Similar Profiles
Andrea L HanksAndrea L Hanks
GI Lab Manager, Registered Nurse at OSF Healthcare Saint Francis Medical CenterGI Lab Manager, Registered Nurse at OSF Healthcare Saint Francis Medical Center
Samantha MaslanaSamantha Maslana
Registered Nurse, Emergency Department at OSF HealthCare Saint Francis Medical CenterRegistered Nurse, Emergency Department at OSF HealthCare Saint Francis Medical Center
TIAIRA HAWKINSTIAIRA HAWKINS
Contact Center Agent I at OSF HealthCare Saint Francis Medical CenterContact Center Agent I at OSF HealthCare Saint Francis Medical Center
Alyssa Irby, RN BSNAlyssa Irby, RN BSN
NICU Nurse at OSF HealthCare Saint Francis Medical CenterNICU Nurse at OSF HealthCare Saint Francis Medical Center
JOSE FRETJOSE FRET
CDL Class A Driver/Warehouse Supervisor at Longhini SausageCDL Class A Driver/Warehouse Supervisor at Longhini Sausage